Staff, Corporate Services/Mailroom (In-Office Position)

Santander is a global leader and innovator in the financial services industry, evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

About the role

The Staff, Corporate Services is a multitasking individual who provides general administrative, database, and special events support. This role serves as the primary point of contact at the Corporate Services/Mailroom service window, delivering exceptional customer service to employees, vendors, and visitors.

Responsibilities

• Receive, sort, distribute, and track incoming and outgoing mail, packages, and overnight deliveries.
• Assist employees with package pickup, mail distribution, and shipping requests while ensuring timely and accurate service.
• Lift, move, and transport packages and office supplies weighing up to 50 pounds throughout the facility.
• Make multiple daily trips throughout the building, including retrieving and delivering packages between floors.
• Maintain inventory of mailroom and office supplies; monitor stock levels and place supply orders as needed.
• Organize and maintain secure storage areas for packages, supplies, and incoming deliveries.
• Operate shipping and mail processing equipment while ensuring compliance with company procedures.
• Maintain accurate records of package deliveries, shipments, and inventory transactions.
• Collaborate with internal departments to resolve mail, package, and delivery inquiries in a timely manner.
• Maintain a clean, organized, and safe mailroom environment.
• Support special projects and additional Corporate Services responsibilities as assigned.

Requirements

• High school diploma, GED, or equivalent work experience (required).
• 0+ years of experience (required).
• Excellent customer service and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to lift and move up to 50 pounds on a regular basis.
• Comfortable standing, walking, bending, and making frequent trips throughout the building during the workday.
• Reliable attendance is required, as this position is 100% on-site and supports daily business operations.
• Experience with mailroom, shipping/receiving, logistics, or inventory management is preferred.
• Proficiency with Microsoft Outlook and basic Microsoft Office applications.
• Frequent walking throughout the facility, including travel between floors.
• Regular lifting, carrying, pushing, and pulling of packages and supplies weighing up to 50 pounds.
• Standing for extended periods while assisting customers at the mailroom service window.

Qualifications

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Pay

The base pay range for this position is $32,250.00 USD to $51,000.00 USD annually, based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.

Benefits

Santander offers a comprehensive rewards package that includes benefits designed to support you, your family, and your well-being. For more details, visit Santander Benefits.