Staff Backend Engineer

About the role

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

Responsibilities

• Architect Core Systems: Help architect core pieces of our voice AI and automation platform for reliability and scalability to help us serve 911 centers across the center in their most critical workflows.
• Drive Engineering Excellence: Raise technical standards, contribute to code review and maintenance processes, and help define what engineering excellence looks like at Aurelian.
• Solve Hard Problems: Solve hard technical problems across a wide range of domains - everything from building effective guardrails to optimizing audio pipeline latency to effectively evaluating AI performance.

Requirements

• 6+ years of software engineering experience.
• Strong engineering fundamentals, with a willingness to learn new skills.

Qualifications

• Experience with backend development.
• Knowledge of distributed systems and cloud services.
• Experience with machine learning and natural language processing.
• Strong problem-solving skills and ability to work independently.

Skills

• Proficiency in Python, Java, or Go.
• Experience with databases such as PostgreSQL or MySQL.
• Understanding of RESTful APIs and microservices architecture.
• Experience with CI/CD pipelines and containerization technologies (Docker, Kubernetes).

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance.
• 401(k).
• Unlimited PTO.
• Company-wide offsites.
• Equipment stipend.
• Relocation assistance.
• Daily delivered lunches (on us).
• Office in Seattle.

Pay

$200K - $300K for Full-Time roles.

Schedule

Full-time position available.

Why Join Us

Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re mission-critical. We’re hiring a Staff Backend Engineer to help build out the core systems that make up the Aurelian platform. You will solve complex, technical challenges ranging from optimizing latency in realtime AI pipelines, to building robust analytics solutions, and creating flexible solutions to integrate seamlessly with customer systems. We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters.