Staff Assistant, Individual Giving

About the role

The Staff Assistant, Individual Giving will provide high-level administrative support to assigned team members of the Individual Giving team. This role is full-time and located in Durham, NC. This is not a remote position.

Responsibilities

• Provide high-level support on a wide range of assignments associated with complex projects, including issues of a highly confidential and sensitive nature.
• Serve as chief time management point person for each assigned team member. Maintain a global view of upcoming meetings, presentations and appointments. Manage and provide daily calendar and prepare assigned team member(s) for meetings and tasks.
• Manage and delegate projects on behalf of the assigned team member(s). Arrange and confirm meetings, appointments and events hosted or organized by assigned team member(s). Manage scheduling of numerous recurring meetings. Meet with assigned team member(s) regularly to prioritize requests for time and support of on-going projects.
• Independently research issues assigned and gather all relevant data to assist the team member(s) in making informed decisions. Work independently to research and analyze topics as requested by the assigned team member(s). Summarize, present information and recommendations for actions to the appropriate individual(s).
• Carefully review and evaluate incoming correspondence, documents, and publications. Draft replies for assigned team member(s) signature, direct to appropriate person or handle personally. Keep each person informed of important changes affecting policies and procedures. Independently determine which items are to be forwarded to the team member(s) assigned or redirected to other staff and prepare background information.
• Draft appropriate support materials for team members’ follow-up, including, but not limited to, meeting agendas, acknowledgment letters, stewardship reports, briefing documents and proposals. Partner with the Stewardship team, as needed.
• Manage daily operations of the assigned team member(s) office.
• Undertake unique, sensitive and confidential projects which are not appropriate for assignment to other individuals. These short- and long-term projects include but are not limited to analysis, review, writing, research, documentation, and confidential information regarding prospects and donors.
• Work with the Director of Finance to ensure proper submission of receipts and information necessary for clearing corporate card charges and online expense reports for the assigned staff.

Requirements

• Professional, self-starter with excellent organizational skills that demonstrate ability to set priorities, develop work schedule, and meet deadlines while managing multiple projects.
• Demonstrated ability to work efficiently, effectively, and accurately in a fast paced and complex organization.
• Ability to multitask while maintaining accuracy and a strong commitment to attention to detail.
• Excellent written and verbal communication skills that reflect ability to write clearly and without error and speak in a professional and articulate manner.
• Customer service skills that demonstrate the ability to anticipate, understand, and respond to the needs of both internal and external clients.
• Strong commitment to team environment with the ability to self-direct and work independently.
• Ability to identify problems and generate possible solutions.
• Flexibility to adjust to address pressing needs as they develop.
• Flexibility in work hours to accommodate some evening and weekend events and occasional general overtime.
• Computer experience and demonstrated skill in Microsoft Word, Excel and PowerPoint.

Qualifications

• Education/Training - Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.
• Experience - Work generally requires four years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities.

Skills

• Professional, self-starter with excellent organizational skills.
• Demonstrated ability to work efficiently, effectively, and accurately in a fast paced and complex organization.
• Ability to multitask while maintaining accuracy and a strong commitment to attention to detail.
• Excellent written and verbal communication skills.
• Customer service skills.
• Strong commitment to team environment.
• Ability to identify problems and generate possible solutions.
• Flexibility to adjust to address pressing needs as they develop.
• Flexibility in work hours to accommodate some evening and weekend events and occasional general overtime.
• Computer experience and demonstrated skill in Microsoft Word, Excel and PowerPoint.