Staff Assistant I, Airport Hub/Gateway

About the role

This job is a member of the Airport Hubs & Gateway Team within the Customer Experience Division. Responsible for handling one or more of the following as their primary role:

• Attendance and compliance
• Distribution of equipment and supplies
• Coordinating payroll
• Coordinating and maintaining operation coverage and lost time
• Managing new hire and transfer boarding

Responsibilities

• Performs a wide variety of office duties including: coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays, and arranging travel and hotel accommodations
• Provides assistance with preparation of management presentations and special projects as required
• Troubleshoots and escalates office technology issues, including telephone and copier machines
• Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.
• Assists in station event planning, coordination, and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)

Requirements

• High School diploma or GED equivalency
• Previous office/clerical experience

Skills

• Knowledge of MS Office Products including Word, Excel, PowerPoint, etc.
• Knowledge of policies, procedures, and corporate structure
• Ability to prioritize work, be detail oriented and meet deadlines
• Ability to perform in a fast-paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs

Benefits

• Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. Additional wellness programs provide tools, resources, and support.
• 401(k) Program: Available upon hire, with employer contributions available after one year depending on the workgroup.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.