Staff AI Operations Architect

About the role

The Staff AI Operations Architect will own key business strategy and outcomes for Checkr's Product & Quality Operations function. This role sits at the intersection of human expertise and AI-assisted decision-making to ensure the accuracy of background check reports at scale.

What You’ll Do

• Architect and lead the shift from transactional to system-level resolutions, defining how risk drives routing and where human judgment is applied
• Set accuracy thresholds and make judgment calls on speed and cost trade-offs; establish compliance guardrails and operational controls
• Design and operate the human-in-the-loop framework that connects expert review to AI model improvement, defining the feedback architecture so every expert decision generates signal that makes automated detection smarter over time
• Partner with Analytics, ML/AI, and Product teams as the operational voice in a cross-functional build
• Architect repeatable frameworks that transform one-time solutions into systematic capabilities

What You Bring

• 8+ years of experience in operations or business operations with a track record of designing and delivering systems that scale
• Demonstrated ability to execute roadmaps while building the operational infrastructure underneath them
• Experience in human-in-the-loop or AI-assisted operations, ideally in a regulated industry (background screening, fintech, healthtech, compliance)
• Strong analytical skills with the ability to use data to make architectural decisions, including quality thresholds, routing logic, capacity tradeoffs - not just optimize existing processes
• Cross-functional instincts: you've partnered closely with technical teams and can translate between operational reality and system design
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Pay

Pay Transparency Disclosure: We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

Benefits

• A competitive cash and equity compensation package
• On-target earnings
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend