Jobs · Information Technology · New York

Staff AI Engineering

American Express · New York, NY · Yesterday
HybridInformation TechnologyFull-time

Responsibilities

  • Drive technical direction for agentic AI initiatives, influencing architecture patterns, autonomy boundaries, and system design.
  • Design, build, and operate production-grade agentic AI systems used across multiple products.
  • Own and evolve shared agentic AI capabilities, including: Agent frameworks and orchestration layers, Planning, tool use, and memory strategies, Retrieval and grounding (RAG) pipelines, LLM infrastructure, inference, and model gateways, Evaluation, observability, and safety tooling for autonomous systems.
  • Lead technical design reviews and help teams navigate tradeoffs involving autonomy, safety, reliability, scalability, and cost.
  • Partner across teams to deliver complex, cross-cutting agentic AI initiatives from concept to production.
  • Evaluate emerging models, techniques, and agentic patterns and translate them into practical, enterprise-ready improvements.
  • Mentor senior engineers and raise the technical bar for agentic AI development through example and influence.

Qualifications

  • 10+ years of experience building large-scale distributed systems + strong experience with LLM systems, agentic workflows or advanced ML infrastructure.
  • Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products.
  • Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
  • Deep experience across the agentic AI stack, including planning, tool use, memory, and evaluation.
  • Fluency with AI-assisted and agentic development workflows.
  • Comfort operating in ambiguous problem spaces and translating them into shipped, reliable autonomous systems.
  • Ability to influence technical direction and align teams without formal authority.
  • Experience in workflow engines, async processing, queues, and streaming systems.

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