Staff AI Engineer
Nextiva · United States · 3 wk ago
RemoteRemoteEngineering$115k–$200k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro paragraph about Nextiva, mission, culture, etc. Could be "About the role" or maybe "About the role" is appropriate. The posting includes location info: remote across US, but within 40 miles of Scottsdale HQ expected onsite four days per week. Specific scheduling guided by leader. That's schedule info.
- Role: Staff AI Engineer. Description: hands-on individual contributor, design, build, launch new AI initiatives, work with Google Gemini team, etc.
- Responsibilities list: bullet points.
- Requirements: Basic Qualifications list, Preferred Qualifications list, AI & Modern Engineering Expectations list, Additional Qualities list, Nextiva DNA (Core Competencies) list, Total Rewards (Benefits) list.
- Pay: expected hiring range $115,000 - $200,000.
- Benefits: health, insurance, work-life balance, financial security, wellness, growth.
- Schedule: location and onsite expectation.
We need to decide sections: About the role (intro), Responsibilities, Requirements (maybe combine Basic and Preferred?), Qualifications (maybe separate?), Skills (maybe not explicit), Benefits, Pay, Schedule.
We must not create sections with filler like "commensurate with experience". We have actual pay range, so Pay section is valid.
Schedule: we have location and onsite expectation, so Schedule section is valid.
Benefits: we have Total Rewards details, so Benefits section is valid.
Qualifications: we have Basic Qualifications and Preferred Qualifications; we could combine into Requirements section (maybe "Requirements" heading). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements and Qualifications separate if content exists. But we have both basic and preferred qualifications; maybe Requirements = Basic Qualifications, Qualifications = Preferred Qualifications? Or we could put both under Requirements. Safer: Use Requirements for Basic Qualifications, and Qualifications for Preferred Qualifications. Also we have AI & Modern Engineering Expectations and Additional Qualities and Nextiva DNA; those could be considered Skills or maybe part of Requirements. But we have a Skills heading; we could put those under Skills. However we must not create sections with filler. We have content for those, so we can include Skills section covering AI & Modern Engineering Expectations, Additional Qualities, Nextiva DNA (Core Competencies). Or we could split but better to keep few sections.
Thus sections:
- About the role (intro paragraph)
- Responsibilities (list)
- Requirements (Basic Qualifications)
- Qualifications (Preferred Qualifications + AI & Modern Engineering Expectations + Additional Qualities + Nextiva DNA) maybe too much but okay.
- Benefits (Total Rewards)
- Pay (hiring range)
- Schedule (location and onsite expectation)
We must not include duplicated lines. Ensure we preserve all substantive info.
We need to output only HTML fragment, no markdown fences.
Let's extract content precisely.
Intro: "Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong."
Location paragraph: "Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity."
We can incorporate location into Schedule section.
Role description paragraph: "We are seeking a Staff AI Engineer to help accelerate new AI initiatives and support Nextiva’s mission of delivering exceptional customer experiences through a unified, modern platform powered by AI and automation. The Staff AI Engineer is a hands-on individual contributor role for an experienced engineer with deep technical expertise in Python, distributed systems, and system design. This role will help design, build, and launch new AI-focused initiatives while working across Nextiva engineering teams and with external technology partners. As a Staff Engineer, you will operate at the intersection of hands-on engineering, system design, and early-stage solutioning. You will take ownership of new capabilities from initial technical discussions through design, development, and launch. This is not an architecture-only position; we are looking for someone who remains close to the code and is comfortable building alongside the team. You will work on initiatives involving NextIQ capabilities, including collaboration with the Google Gemini team to bring capabilities built within Nextiva into partner environments. You will also work closely with global Nextiva product and engineering teams, including teams working on NextOS, to extend NextIQ capabilities across the Nextiva ecosystem. This role is ideal for an engineer who enjoys solving ambiguous problems, building new capabilities from the ground up, and taking end-to-end technical ownership while contributing as a deeply hands-on individual contributor."
That's about the role.
Responsibilities list:
- Design, build, and launch new AI-focused engineering capabilities and modules.
- Own engineering initiatives end to end, from early-stage solutioning and architecture through implementation and launch.
- Remain deeply hands-on with software development and contribute production code.
- Build solutions using Python and apply strong distributed-systems engineering principles.
- Participate in system design, architecture, and solutioning discussions with engineering teams.
- Work closely with the Google Gemini team on initiatives designed to bring NextIQ capabilities into Gemini.
- Collaborate with other external technology partners to extend Nextiva capabilities into their environments.
- Partner with U.S.-based Nextiva product and engineering teams on new initiatives.
- Work with teams supporting NextOS to help bring NextIQ capabilities into other areas of the Nextiva ecosystem.
- Navigate ambiguous, early-stage technical problems and translate them into practical engineering solutions.
- Take accountability for designing, building, and successfully launching the capabilities you own.
Requirements (Basic Qualifications):
- 7–10+ years of relevant software engineering experience, with strong hands-on experience building and delivering production software.
- Very strong hands-on Python engineering skills.
- Strong system design capabilities.
- Experience designing and building distributed systems.
- Demonstrated experience owning and launching software modules or capabilities end to end.
- Experience taking technical initiatives from solutioning and design through development and launch.
- Ability and willingness to remain hands-on with coding at Staff Engineer level.
- Experience contributing to architecture and technical solutioning discussions.
- Ability to work effectively on new initiatives where requirements and technical approaches may still be evolving.
- Ability to collaborate effectively with internal engineering teams and external technology partners.
- Ability to work remotely within a time zone reasonably aligned with the Arizona-based team.
Preferred Qualifications:
- Experience operating as a Staff Engineer or at a comparable level in a similarly sized or slightly larger organization.
- Experience building new products, modules, or technical capabilities from the ground up.
- Experience combining system-level design responsibilities with significant hands-on implementation.
- Experience collaborating directly with external technology partners.
- Experience working across distributed engineering teams.
AI & Modern Engineering Expectations:
- Use AI-assisted engineering tools as part of day-to-day development to improve productivity and accelerate coding, problem-solving, testing, and engineering workflows.
- Apply strong engineering judgment when working with AI-generated code or recommendations, including appropriate validation, testing, and technical review.
- Understand how AI capabilities can be integrated into larger products and partner environments while maintaining scalable system design.
- Stay current with evolving AI-assisted software engineering practices and apply them where they improve engineering effectiveness.
- Contribute directly to AI-related initiatives involving NextIQ and partner environments such as Google Gemini.
Additional Qualities:
- Strong sense of ownership and accountability.
- Comfortable working through ambiguity and early-stage technical challenges.
- Able to move effectively between system design and hands-on implementation.
- Strong problem-solving and technical decision-making skills.
- Collaborative approach to working across engineering teams and external partners.
- Ability to take ownership of a capability through design, build, and launch.
- Self-directed and comfortable operating as a senior individual contributor.
Nextiva DNA (Core Competencies):
- Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
- Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
- Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
Total Rewards (Benefits):
- Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Insurance: Life, disability, and supplemental indemnity plans
- Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
- Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
- Growth: Access to ongoing learning and development opportunities and career advancement
Pay: expected hiring range $115,000 - $200,000.
Schedule: location and onsite expectation.
We need to output HTML with
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro paragraph about Nextiva, mission, culture, etc. Could be "About the role" or maybe "About the role" is appropriate. The posting includes location info: remote across US, but within 40 miles of Scottsdale HQ expected onsite four days per week. Specific scheduling guided by leader. That's schedule info.
- Role: Staff AI Engineer. Description: hands-on individual contributor, design, build, launch new AI initiatives, work with Google Gemini team, etc.
- Responsibilities list: bullet points.
- Requirements: Basic Qualifications list, Preferred Qualifications list, AI & Modern Engineering Expectations list, Additional Qualities list, Nextiva DNA (Core Competencies) list, Total Rewards (Benefits) list.
- Pay: expected hiring range $115,000 - $200,000.
- Benefits: health, insurance, work-life balance, financial security, wellness, growth.
- Schedule: location and onsite expectation.
We need to decide sections: About the role (intro), Responsibilities, Requirements (maybe combine Basic and Preferred?), Qualifications (maybe separate?), Skills (maybe not explicit), Benefits, Pay, Schedule.
We must not create sections with filler like "commensurate with experience". We have actual pay range, so Pay section is valid.
Schedule: we have location and onsite expectation, so Schedule section is valid.
Benefits: we have Total Rewards details, so Benefits section is valid.
Qualifications: we have Basic Qualifications and Preferred Qualifications; we could combine into Requirements section (maybe "Requirements" heading). The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements and Qualifications separate if content exists. But we have both basic and preferred qualifications; maybe Requirements = Basic Qualifications, Qualifications = Preferred Qualifications? Or we could put both under Requirements. Safer: Use Requirements for Basic Qualifications, and Qualifications for Preferred Qualifications. Also we have AI & Modern Engineering Expectations and Additional Qualities and Nextiva DNA; those could be considered Skills or maybe part of Requirements. But we have a Skills heading; we could put those under Skills. However we must not create sections with filler. We have content for those, so we can include Skills section covering AI & Modern Engineering Expectations, Additional Qualities, Nextiva DNA (Core Competencies). Or we could split but better to keep few sections.
Thus sections:
- About the role (intro paragraph)
- Responsibilities (list)
- Requirements (Basic Qualifications)
- Qualifications (Preferred Qualifications + AI & Modern Engineering Expectations + Additional Qualities + Nextiva DNA) maybe too much but okay.
- Benefits (Total Rewards)
- Pay (hiring range)
- Schedule (location and onsite expectation)
We must not include duplicated lines. Ensure we preserve all substantive info.
We need to output only HTML fragment, no markdown fences.
Let's extract content precisely.
Intro: "Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong."
Location paragraph: "Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity."
We can incorporate location into Schedule section.
Role description paragraph: "We are seeking a Staff AI Engineer to help accelerate new AI initiatives and support Nextiva’s mission of delivering exceptional customer experiences through a unified, modern platform powered by AI and automation. The Staff AI Engineer is a hands-on individual contributor role for an experienced engineer with deep technical expertise in Python, distributed systems, and system design. This role will help design, build, and launch new AI-focused initiatives while working across Nextiva engineering teams and with external technology partners. As a Staff Engineer, you will operate at the intersection of hands-on engineering, system design, and early-stage solutioning. You will take ownership of new capabilities from initial technical discussions through design, development, and launch. This is not an architecture-only position; we are looking for someone who remains close to the code and is comfortable building alongside the team. You will work on initiatives involving NextIQ capabilities, including collaboration with the Google Gemini team to bring capabilities built within Nextiva into partner environments. You will also work closely with global Nextiva product and engineering teams, including teams working on NextOS, to extend NextIQ capabilities across the Nextiva ecosystem. This role is ideal for an engineer who enjoys solving ambiguous problems, building new capabilities from the ground up, and taking end-to-end technical ownership while contributing as a deeply hands-on individual contributor."
That's about the role.
Responsibilities list:
- Design, build, and launch new AI-focused engineering capabilities and modules.
- Own engineering initiatives end to end, from early-stage solutioning and architecture through implementation and launch.
- Remain deeply hands-on with software development and contribute production code.
- Build solutions using Python and apply strong distributed-systems engineering principles.
- Participate in system design, architecture, and solutioning discussions with engineering teams.
- Work closely with the Google Gemini team on initiatives designed to bring NextIQ capabilities into Gemini.
- Collaborate with other external technology partners to extend Nextiva capabilities into their environments.
- Partner with U.S.-based Nextiva product and engineering teams on new initiatives.
- Work with teams supporting NextOS to help bring NextIQ capabilities into other areas of the Nextiva ecosystem.
- Navigate ambiguous, early-stage technical problems and translate them into practical engineering solutions.
- Take accountability for designing, building, and successfully launching the capabilities you own.
Requirements (Basic Qualifications):
- 7–10+ years of relevant software engineering experience, with strong hands-on experience building and delivering production software.
- Very strong hands-on Python engineering skills.
- Strong system design capabilities.
- Experience designing and building distributed systems.
- Demonstrated experience owning and launching software modules or capabilities end to end.
- Experience taking technical initiatives from solutioning and design through development and launch.
- Ability and willingness to remain hands-on with coding at Staff Engineer level.
- Experience contributing to architecture and technical solutioning discussions.
- Ability to work effectively on new initiatives where requirements and technical approaches may still be evolving.
- Ability to collaborate effectively with internal engineering teams and external technology partners.
- Ability to work remotely within a time zone reasonably aligned with the Arizona-based team.
Preferred Qualifications:
- Experience operating as a Staff Engineer or at a comparable level in a similarly sized or slightly larger organization.
- Experience building new products, modules, or technical capabilities from the ground up.
- Experience combining system-level design responsibilities with significant hands-on implementation.
- Experience collaborating directly with external technology partners.
- Experience working across distributed engineering teams.
AI & Modern Engineering Expectations:
- Use AI-assisted engineering tools as part of day-to-day development to improve productivity and accelerate coding, problem-solving, testing, and engineering workflows.
- Apply strong engineering judgment when working with AI-generated code or recommendations, including appropriate validation, testing, and technical review.
- Understand how AI capabilities can be integrated into larger products and partner environments while maintaining scalable system design.
- Stay current with evolving AI-assisted software engineering practices and apply them where they improve engineering effectiveness.
- Contribute directly to AI-related initiatives involving NextIQ and partner environments such as Google Gemini.
Additional Qualities:
- Strong sense of ownership and accountability.
- Comfortable working through ambiguity and early-stage technical challenges.
- Able to move effectively between system design and hands-on implementation.
- Strong problem-solving and technical decision-making skills.
- Collaborative approach to working across engineering teams and external partners.
- Ability to take ownership of a capability through design, build, and launch.
- Self-directed and comfortable operating as a senior individual contributor.
Nextiva DNA (Core Competencies):
- Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
- Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
- Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
Total Rewards (Benefits):
- Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Insurance: Life, disability, and supplemental indemnity plans
- Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
- Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
- Growth: Access to ongoing learning and development opportunities and career advancement
Pay: expected hiring range $115,000 - $200,000.
Schedule: location and onsite expectation.
We need to output HTML with headings and - for lists,
for prose.
We must not include any extra text like comments.
Let's craft.
Structure:
About the role
Intro paragraph(s). Combine maybe two paragraphs: the initial mission/vision and the role description. Could be one
containing both? Better separate paragraphs for readability but still okay. We'll put two
elements.
Responsibilities
- ... each.
Requirements
- ... basic qualifications.
Qualifications
- ... preferred qualifications, AI & Modern Engineering Expectations, Additional Qualities, Nextiva DNA.
Might be long but okay.
Alternatively split into multiple but still under same heading.
We need to preserve all info; we can have multiple under same heading.
Benefits
- ... each benefit category.
Pay
The expected hiring range is $115,000 - $200,000.
Schedule
While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.
Make sure no duplicate lines.
Check for any boilerplate: we removed EEO, E-Verify, founding statement, social media links, etc. Also removed "Nextiva DNA (
- for lists,
for prose. We must not include any extra text like comments. Let's craft. Structure:
About the role
Intro paragraph(s). Combine maybe two paragraphs: the initial mission/vision and the role description. Could be one
containing both? Better separate paragraphs for readability but still okay. We'll put two
elements.
Responsibilities
- ... each.
Requirements
- ... basic qualifications.
Qualifications
- ... preferred qualifications, AI & Modern Engineering Expectations, Additional Qualities, Nextiva DNA.
- but still under same heading.
We need to preserve all info; we can have multiple
- ... each benefit category.
- under same heading.
Benefits
Pay
The expected hiring range is $115,000 - $200,000.
Schedule
While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.
Make sure no duplicate lines. Check for any boilerplate: we removed EEO, E-Verify, founding statement, social media links, etc. Also removed "Nextiva DNA (