Stability Lab Tech - 6232146

Role Overview

Doing the manual heavy lifting required by racking and maintaining 100's of Mac NPI hardware and test devices. Assist the team's engineers with their requests for regression or additional data. Keep track of 100's of devices under test and peripherals. Setup hardware and perform regular software updates to hardware under test. 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests.

Responsibilities

• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces

Success Criteria

• Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines. Clear and timely communication with the team
• Requests for support from the team are handled on a timely basis, and correctly (based on any available instructions and attention to detail)

Basic Qualifications

• Minimum 2 years of work experience
• High School Diploma/GED

Technical Requirements

• Knowledge of Mac hardware
• Strong troubleshooting skills
• High level of comfort using Terminal and bash
• Strong attention to detail
• Strong time-management skills
• Strong communication

Pay & Benefits

Role is 100% onsite in Sunnyvale, CA. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. Hourly salary range: $21.03 to $31.03 (varies by location).