St. Louis-Counter Sales

Job Details

Connor Co., a company rich in history, currently has an available Counter/Inside Sales position in St. Louis, MO. We seek a career-minded person looking for a long-term position with a great company. Candidates must be available to pass a pre-employment drug test and background check. They must be available to work from 7:30 am until 4:30 pm, Monday through Friday.

Principal Accountabilities

• Ability to read blueprints/schematics
• Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements
• Answer customers' questions about products, prices, availability, product uses, and credit terms
• Arrange and direct delivery of products
• Absorb and direct outside salesman with quotes, orders, and submittals/O&M's
• Attend industry trade shows and product training
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
• Emphasize product features based on customers' needs and technical knowledge of product capabilities and limitations
• Enhance organization reputation by accepting ownership for accomplishing new and different requests
• Ensure timely order processing and confirmation of orders
• Enter sales orders into the Eclipse system and pick customer order tickets
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates
• Follow-up on estimates and bids submitted to customers
• Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories)
• Identify prospective customers or develop territories by using business directories, following leads from existing clients, participating in organizations, attending trade shows and conferences
• Manage assigned customer orders from origination to delivery
• Merchandise and stock products on displays and in self-service areas
• Monitor market conditions, product innovations, and competitors’ products, pricing, and sales
• Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone
• Participate in organizations, trade shows, and conferences
• Position can require after-hours phone calls from customers and occasionally opening up the shop for customers
• Process warranty claims
• Provide Branch Manager with reports or additional tasks as requested
• Provide customers with product brochures or catalogs
• Provide information on the full range of products and programs offered by the company to the customer
• Provide post-sales follow up as required
• Perform other duties as requested

Minimum Education/Experience Required

• A high school diploma or equivalent
• Experience with HVAC is preferred but not required

Knowledge, Skills, Abilities Required

• Ability to learn Eclipse software
• Ability to perform assignments with minimal supervision and under tight deadlines
• Critical thinking - ability to use logic and reasoning to identify alternative solutions
• Mathematical reasoning - ability to choose the correct method or formulas to solve the problem
• Must be able to determine and prioritize workload
• Must be very detail-oriented and focused for accuracy
• Must have strong interpersonal communication skills
• Must maintain a patient and professional attitude while managing a busy workload
• Strong organizational skills required

Benefits

• Competitive salary
• Outstanding benefits package including:
• Medical
• Dental
• Vision
• Voluntary term life
• Medical & Dependent Care Flexible Spending accounts
• 401(k)
• Paid Time Off (PTO)
• Holidays - 8 paid days
• Benefits covered 100% by Connor Co. for full-time employees include:
• $10,000 in life insurance
• Short-Term Disability
• Long-Term Disability

About the Role

We offer a competitive salary and an outstanding benefits package, including the following:

• Medical
• Dental
• Vision
• Voluntary term life
• Medical & Dependent Care Flexible Spending accounts
• 401(k)
• Paid Time Off (PTO)
• Holidays - 8 paid days

Schedule

We are looking for someone who can work from 7:30 am until 4:30 pm, Monday through Friday.

Qualifications

Connor Co. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.