Sr. Workplace Specialist

What this job involves

• Workplace Expertise: Partner with our brokers and other salespeople for business development and client service delivery. Contribute as a key member of client facing teams to develop, implement, & manage Workplace Strategy programs.
• Supporting prep meeting, pitch content, as well as attending pitches to win brokerage business. Prep may include benchmarking current spaces and comparing to industry peers or researching a firm’s current workplace environment and identifying areas of potential improvement related to space usage, culture, or demographics.
• Utilize JLL and other technologies to facilitate programming and space planning exercises for clients. This includes work in Autocad or Revit, along with JLL-proprietary software.
• Create workplace collateral and thought leadership pieces organized by different industry types. Act as Subject Matter Expert (SME) by staying abreast of current issues and trends in business, corporate real estate, workplace strategies, occupancy planning, and organizational development and through active participation in relevant industry forums and professional associations.
• Manage project document control across projects. Collaborate with workplace and occupancy planners on benchmarking, trends, recommendations, and report-outs.

Relationship Management / Delivery

• Maintain strong working relationships with internal stakeholders and key clients.
• Act as the project Engagement Manager for strategic projects.
• Be the escalation point for delivery issues.
• Ensure consistent delivery of Workplace & Occupancy Planning and high level of execution and client satisfaction.

The Candidate

• A strong combination of Workplace and/or Occupancy Planning experience.
• The ability to win business.
• The ability to deliver workplace projects.