Sr. Windows Infrastructure Engineer

About the role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Responsibilities

• Lead administration, maintenance, and optimization of Windows Server infrastructure to ensure high availability, performance, and reliability.
• Serve as the primary escalation point for complex Level 3 incidents, driving root cause analysis and long-term resolution.
• Manage and support Active Directory, Group Policy, authentication services, and identity management solutions.
• Drive vulnerability remediation, security hardening, patching, and compliance initiatives across enterprise environments.
• Design, develop, and maintain automation solutions using PowerShell, infrastructure-as-code, and orchestration tools to improve operational efficiency.
• Support and optimize hybrid cloud environments across AWS and Microsoft Azure, including migrations and cloud-based operations.
• Troubleshoot and resolve issues related to Windows performance, storage, file systems, permissions, networking, and infrastructure services.
• Provide technical leadership, mentor junior engineers, and drive continuous improvement, standardization, and modernization initiatives across the infrastructure platform.

Qualifications

• Bachelor’s degree, or equivalent work experience
• Five to six years of relevant experience

Skills

• 5+ years of enterprise Windows Infrastructure experience supporting large-scale Windows Server environments.
• Strong expertise in Active Directory, Group Policy, authentication services, identity management, and enterprise administration.
• Advanced experience with Windows performance monitoring, troubleshooting, and root cause analysis