Sr. WalkMe Builder (contract)

About the role

In this contingent resource assignment, you may:

• Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
• Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
• Strategically collaborate and consult with client personnel.

Responsibilities

• Partner with product owners and UX specialists to help develop and drive our WalkMe strategy, leading the design, build, and maintenance of our WalkMe deployments for internal-facing applications and developing KPIs and operational metrics/reporting for our WalkMe deployments.
• Work across multiple product areas within the Commercial Bank, developing strong partnerships with Lines of Business and product teams.
• Design, code, test, debug, and document WalkMe capabilities and requirements for projects and programs.
• Lead cross-functional teams to strategize, plan, and execute a variety of programs, services, and initiatives within technical domain environments.
• Perform assessments through fact-finding and data analysis to arrive at creative approaches to solving complex issues and developing appropriate solutions or recommendations.
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals.

Requirements

• Applicants must be authorized to work for ANY employer in the U.S.
• This position is not eligible for visa sponsorship.
• 5+ years of Business Execution, Implementation, or Strategic Planning experience
• 5+ years of management consulting, strategy consulting, or business operations experience
• 4+ years of experience working with enterprise technologies and business content
• 3+ years of experience developing and executing UX research strategies using various UX research tactics (e.g., developing personas, experience mapping, conducting contextual user research and UX measurement activities)

Desired Skills

• Experience with digital design, mobile design, or a combination of both, with a focus on user experience
• Experience working in a deadline-driven environment where attention to detail and the ability to multitask/prioritize a workload of competing priorities are essential
• Experience building and presenting demo environments for customers at all levels
• Strong analytical and critical thinking skills
• Experience with HTML, CSS, and/or JavaScript
• Experience working in a complex, highly regulated environment
• Strong verbal, written, and interpersonal communication skills
• A BS/BA degree or higher