Sr. VoIP Engineer

Responsibilities

• Lead the development of resilient and robust telephony environments for remote work and advanced technologies.
• Evaluate the effectiveness of VoIP business processes, software/applications, and infrastructure.
• Develop and implement VoIP Zero Trust Architecture and IPv6 Architecture.
• Oversee the replacement, upgrade, design, and integration of Voice and Video telephony solutions.
• Configure and deploy IP Voice and Video conference room capabilities.
• Collaborate with SIP providers for number allocation, SIP trunking, and security assessment.
• Ensure 24/7 operational functionality and system security through routine Operation and Maintenance tasks.
• Provide leadership and mentorship to junior and mid-level engineers.
• Act as a subject matter expert on VoIP technologies and best practices.

Qualifications

• Education, Training, Experience: Bachelor’s degree in computer science, information technology, or equivalent, relevant experience. 7+ years of experience in VoIP engineering or related role, with at least 2 years in a leadership position.
• Relevant certifications: Expert-level knowledge of telephony environments, routing, and dial plans. Strong understanding of network protocols, security principles, and VoIP architectures. Proven track record of successfully implementing VoIP solutions in enterprise environments.
• Knowledge, Skills, Abilities: Excellent leadership, communication, and problem-solving skills. Ability to prioritize tasks, delegate responsibilities, and drive projects to completion.

About the Role

This is a leadership position that offers the opportunity to make a significant impact on our organization's communication capabilities. The role involves frequent travel to job locations within a 25-mile radius of UCOR's main office in Oak Ridge, TN.