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SR. VICE PRESIDENT OF COMMUNICATIONS (CHARLOTTE, NC)

Compass Group USA · Charlotte, NC · 5 mo ago
MarketingFull-time

Job Summary

The SVP of Communications is a strategic, enterprise-level leader responsible for defining and driving the organization’s communication strategy with a focus on market positioning, reputation management, internal coordination and change management.

Responsibilities

  • Executive & Enterprise Narrative

    • Create the company’s overarching messaging and identify the appropriate channels as part of an overarching, cohesive communications strategy
    • Partner with the CEO and other senior executives to craft and deliver consistent, high-impact communications
    • Strike the balance between consistent Compass-wide themes and individual, sector-led focus areas
    • Advise on how to optimize communications for GEO

  • Crisis & Reputation Management

    • Provide executive oversight for crisis communication planning, readiness and response
    • Coordinate closely with other relevant functions, operations and the global communications team, where appropriate, to ensure external messaging aligns with reputational priorities
    • Maintain a watchful eye on reputational risks and develop proactive positioning strategies as needed

  • Change Management

    • Define and own the communications strategy for major enterprise initiatives and changes, including system / process implementations
    • Partner with HR, Business Enablement and business leaders to communicate organizational impact and foster change understanding and engagement
    • Design scalable communication frameworks that support change across diverse employee populations

  • Functional Support & Coordination

    • Oversee relevant support for all corporate functions to ensure communications to the business are planned and sequenced effectively
    • Align team resources and messaging strategies to ensure coordination, efficiency and message consistency
    • Manage relationship with creative and content production team to ensure brand and voice standards are maintained

Qualifications

  • Experience in corporate communications or related field, with proven track record in building integrated communications strategy

  • Deep expertise in internal and external communications in a large, decentralized organization with multiple stakeholders

  • Ability to build trust with executive leaders; capable of influencing and advising at the most senior levels

  • Demonstrated ability to lead high-performing teams

  • Exceptional written and verbal communication skills; strong editorial judgment

  • Strategic and systems-oriented thinker, comfortable operating in ambiguity

  • Experience of working for a publicly traded company preferred

Benefits

  • Medical

  • Dental

  • Vision

  • Life Insurance / AD

  • Disability Insurance

  • Retailer Plan

  • Paid Time Off

  • Paid Parental Leave

  • Holiday Time Off (varies by site/state)

  • Personal Leave

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Minor Metadata

Job ID: 1503767

Company: Compass Corporate

Contact: Jonee Love

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