Sr. User Experience Designer

About the role

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Responsibilities

• Design across Zelle® and CertosTM product surfaces - consumer-facing flows, partner-facing guidelines, and everything in between
• Translate complex payment and identity concepts into experiences that feel simple, clear, and trustworthy to end users
• Create wireframes, high-fidelity mockups, and interactive prototypes from early concept through delivery
• Contribute to UX guidelines and standards that partner financial institutions implement across the Zelle® network
• Participate in user research and usability testing; turn findings into clear design decisions
• Share work in critiques, give and receive feedback constructively, and help raise the craft bar across the team
• Stay close to the competitive landscape - understanding how peers in payments and e-commerce are solving similar problems

Requirements

Minimum of 5 years of UX/product design experience, with a portfolio showing strong craft and clear thinking on complex products

Some grounding in payments, fintech, banking, or a comparably complex ecosystem - you understand that financial products carry real stakes for real people

Strong visual design sensibility: typography, layout, hierarchy, interaction detail - you care about the quality of your output

Proficiency in Figma; comfortable with prototyping and usability testing tools

Clear communicator - in design reviews, in documentation, and with non-design partners

Self-directed: you manage your own workstream, ask good questions when you need to, and do not wait to be told what to do next

Collaborative and receptive to feedback: you have a point of view and you hold it lightly

Qualifications

Hands-on experience with payment flows, checkout UX, or identity verification products

Familiarity with how payment rails work — enough to design around the constraints, not just the happy path

Experience contributing to design systems or UX standards documentation

Webflow or front-end familiarity (HTML/CSS) as a strong bonus

Experience with usability testing tools such as UserTesting, Maze, or Lookback, etc.

Skills

Strong craft and clear thinking on complex products

Visual design sensibility: typography, layout, hierarchy, interaction detail

Clear communication and collaboration

Self-direction and responsiveness to feedback

Benefits

Base Pay Scale: $128,000 - $156,000 in San Francisco, CA

Discretionary incentive plan

Benefits include:

• Healthcare Coverage
• 401(k) Retirement Plan
• Paid Time Off
• 12 weeks of Paid Parental Leave
• Maven Family Planning

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.