Sr. Universal Banker - Coral Spring

Sign-on bonus of $1,000 to be paid after six months of continuous service.

About the role

This role performs all transactions typically associated with both the Teller Line and Platform, focusing on 100% client satisfaction while maintaining operational soundness and achieving market, branch, and personal goals.

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions and issues computer-generated receipts.
• Places holds on accounts as appropriate.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, refers, or sells Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
• Performs outbound calls and sets appointments for Market Leader (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
• Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
• Achieves individual referral goals for cross-selling of all credit, non-credit, and fee income goals.
• Maintains knowledge of current products, policies, procedures, and regulations as it relates to the position.
• Adheres to all current policies, procedures, and regulations as it relates to the position.
• Processes transactions from automated teller machine and night depository.
• Responds professionally to customer inquiries or problems.
• Assists customers with safe deposit box transactions.
• Fills in for Financial Specialist Leader when absent.
• May order daily supply of cash and counts incoming cash.
• Under dual control, balances cash in automated teller machines and night depository.
• Adheres to and complies with applicable federal and state laws, regulations, and guidance, including those related to anti-money laundering (e.g., Bank Secrecy Act, US PATRIOT Act).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Requirements

• High School Diploma or GED required.
• Minimum of 2-3 years of cash handling experience (preferably Teller) required.
• Excellent customer service, sales, risk management, and cash operations experience preferred.
• Must be fully trained in both Teller and Platform functions.

Additional Information

Candidates residing in locations within BankUnited's footprint may be given preference.