Sr. UC Network Engineer

About the role

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr. UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base.

Responsibilities

• Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.
• Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.
• Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.
• Perform upgrades, patches, and configuration changes across UC platforms.
• Collaborate with network, security, and infrastructure teams to support integrated communications solutions.
• Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.
• Develop and maintain technical documentation, operational procedures, and system diagrams.
• Support compliance and security requirements within a Department of Defense environment.

Qualifications

• Active Secret Clearance required.
• 7+ years of experience supporting Cisco Unified Communications environments.
• Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).
• Experience with Cisco voice, collaboration, and telephony technologies.
• Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.
• Experience working within enterprise or government environments.
• Strong understanding of network infrastructure, routing, switching, and security concepts.
• Excellent communication skills and ability to work effectively with cross-functional teams.
• Cisco certifications such as CCNP Collaboration or equivalent are preferred.

Benefits

• medical
• dental
• vision
• 401(k)
• PTO

Pay

Salary range: $145,000 - $165,000 depending on experience

Schedule

Hybrid schedule with four days onsite at Scott Air Force Base

This job opens for applications on 09/14/2026. Applications for this job will be accepted for at least 30 days from the posting date.