Sr. Transportation Business Analyst
ReturnPro · Miami, FL · 2 mo ago
Information TechnologyFull-time
Key Responsibilities
- Analyze parcel, LTL, FTL, and intermodal transportation data to identify cost drivers, trends, anomalies, and performance issues
- Proactively surface issues related to cost per unit, DIM impacts, accessorial charges, claims, service failures, and lane degradation
- Maintain transportation KPIs and explain variances with clear root-cause analysis
- Connect and reconcile data across multiple systems including TMS, parcel invoice data, internal platforms, WMS, finance systems, and operational data sources
- Bridge freight data with operational performance, facility behavior, and commercial decisions
- Partner with Operations, Finance, Sales, and Technology teams to ensure consistent and reliable data interpretation
- Translate “what happened” into “why it happened” and “what we should do next”
- Identify structural vs. tactical issues (e.g., packaging design, SOP changes, lane strategy, volume shifts)
- Quantify financial impact, operational risk, and potential upside of proposed actions
- Design and maintain executive-ready dashboards and scorecards for transportation and supply chain leadership
- Automate recurring reporting while continuously refining KPIs to ensure relevance and clarity
- Eliminate low-value or redundant reporting in favor of insight-driven views
- Leverage AI and advanced analytics to identify patterns, anomalies, and exceptions in transportation and operational data
- Develop AI-supported narrative summaries that explain performance changes, risks, and opportunities
- Support scenario modeling and “what-if” analysis to guide strategic decisions
- Serve as a trusted analytical partner to Transportation leadership (Parcel, Freight, Network Strategy)
- Collaborate closely with Procurement, Finance, Operations, and Sales to align data, assumptions, and outcomes
- Present findings and recommendations clearly to senior leadership and cross-functional teams
Qualifications
- 5+ years of experience in transportation analytics, supply chain analytics, or business analytics in a logistics-heavy environment
- Strong understanding of parcel, LTL, FTL, and inbound logistics cost structures
- Proven ability to perform root-cause analysis and translate data into actionable insights
- Advanced Excel / spreadsheet skills and experience with BI tools (e.g., Power BI, Tableau, Looker, or similar)
- Experience working with TMS, invoice audit data, and operational systems
- Strong business judgment and ability to challenge assumptions respectfully and constructively