Sr. Technology Specialist

Roles and Responsibilities

• Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms.
• Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and root‑cause analysis for complex issues.
• Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations.
• Develop and enforce technical standards, configurations, and best practices.
• Contribute to system architecture, technology roadmaps, and lifecycle planning.
• Evaluate emerging technologies and provide recommendations aligned with business and security requirements.
• Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable).
• Architect, implement, and manage Microsoft 365 services, including:
• Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations)
• SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access)
• Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades.
• Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance.
• Implement security controls and configurations to protect systems and data.
• Participate in vulnerability remediation, incident response, and audit readiness activities.
• Support technical compliance execution for government and regulated frameworks, such as:
• NIST SP 800 53 / 800 171
• FedRAMP (supporting cloud adjacent controls)
• CJIS, HIPAA, or state specific cybersecurity requirements (as applicable)
• Translate compliance requirements into technical controls, configurations, and operational processes.
• Lead effort for:
• System Security Plans (SSPs)
• POA&Ms
• Control implementation evidence
• Audit and assessment readiness
• Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates.
• Partner with security, legal, and compliance teams to address findings, risks, and remediation activities.
• Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions.
• Serve as a technical liaison between engineering teams and management.
• Present technical concepts and recommendations to non‑technical audiences.
• Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs).
• Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review.
• Contribute to operational maturity efforts, including automation and process optimization.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 7+ years of progressively responsible experience in enterprise IT environments.
• Advanced experience in one or more of the following areas:
• Cloud platforms (e.g., Microsoft Azure, AWS)
• Microsoft 365 / identity platforms
• Infrastructure (compute, storage, virtualization)
• Networking and security technologies
• Enterprise applications and integrations
• Proven ability to troubleshoot complex, cross‑platform technical issues.
• Strong documentation, communication, and collaboration skills.

Preferred Qualifications

• Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent).
• Experience in regulated or government‑contract environments.
• Experience with automation, scripting, or infrastructure‑as‑code.
• Demonstrated experience leading technical initiatives or projects.

Core Competencies

• Technical depth and problem‑solving
• Systems thinking and attention to detail
• Security‑first mindset
• Continuous improvement orientation
• Mentorship and teamwork
• Ability to balance strategic thinking with hands‑on execution