Sr. Technical Writer II (6786)

We know that great technology services depend on amazing people. At MetroStar, we prioritize our team and have built a two-decade legacy of assembling the best and brightest. Our future is driven by a deep understanding and relentless focus on our people, guided by our mission: A passion for our people. Value for our customers.

About the role

As a Sr. Technical Writer II, you will translate complex technical concepts into clear, concise written and visual content. You will develop and maintain system documentation, SOPs, user guides, technical diagrams, workflows, roadmaps, and intranet to support engineers, analysts, and project managers. You will also produce high-quality communications for senior government stakeholders, ensuring all deliverables align with program objectives, client expectations, and security classification requirements.

Responsibilities

• Translate complex technical concepts into clear, concise written content and visual materials
• Develop and maintain system documentation, technical diagrams, SOPs, and user guides
• Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication
• Collaborate with engineers, analysts, and project managers to gather and refine technical requirements
• Produce communication materials for senior government stakeholders, both technical and non-technical
• Ensure all documentation aligns with project goals, client expectations, and security classification requirements
• Support the development of briefing materials and reports used in recurring client engagements
• Work independently to manage documentation tasks and deliverables under tight deadlines

Requirements

• Active TS/SCI with CI Poly security clearance
• 7+ years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role
• Experience using a content management system or an intranet (e.g., GitLab, Confluence, Drupal) to publish, maintain, and govern documentation and knowledge assets
• Experience developing technical diagrams, charts, and graphics for a variety of audiences
• Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices
• Ability to work independently, and experience working in an Agile Software environment

Pay

Salary range: $80,000 - $117,000. The final salary offered will be determined based on qualifications, skills, relevant experience, internal equity, and organizational needs. This role is also eligible for performance-based bonuses, company-paid training and/or certifications, and referral bonuses.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs