Sr. Technical Solutions Architect

Position Overview

The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Client's AMI systems such as the AMI Meter Asset Management System (MAMS), ProField Encore (PFE), Meter Data Management System (MDMS), and Head End System (HES). Work closely with the key Vendors and Business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements. Collaborate with AMI Run team to see any tools or reports needed to support monitoring or troubleshooting the production systems.

Responsibilities

• Portfolio Scope: Assists in planning and road mapping, including analyzing technology components for vendor support and cyber security compliance. Lead technical team on developing in-house applications and assist in the implementation of Vendor applications. Maintain and support one or more existing applications including monitoring product license compliance.
• Deliverables: Subsystem designs, end-to-end flow diagrams, use cases, complex APIs and modules, data models, and all System Development Life Cycle (SDLC) documentation. Delivers value through regular releases and frequent customer testing.
• Business Relationships and Management: Provides updates to project plan, reports critical issues. Troubleshoots and resolves client issues. Works collaboratively with cross-functional teams to achieve all project goals. Engages vendors/sponsors at the right level of detail for example in weekly status meetings. Proactively engages others outside the project teams to bring in expertise to work to solve technical issues.
• Decision Making: Identifies issues, develops alternatives, provides recommendations.
• People Leadership: Works independently and provides guidance to other employees and contractors. Actively seeks input from team members to facilitate quick resolution to issues. Demonstrates commitment and integrity and serve as a role model for team members.
• Operations: Conducts incident triage, remediation, root cause analysis and recommends preventive actions including HPI.
• Performance Improvement: Participates on IT process improvement teams. Makes suggestions on system or process improvements.
• Communications: Strengthens business relationships, managing and maintaining effective communications with all stakeholders. Leads or contributes to team discussions. Proactively raises issues. Drive continuous improvement and holistic monitoring processes. Establish processes to improve operation excellence. Develop and upskill team as per organizational goals.

Qualifications

Required: Bachelor’s degree in Computer Science, Engineering, or related field. Minimum of 5 years of relevant experience in a technical leadership role. Experience with AMI systems, Meter Data Management Systems (MDMS), and Head End Systems (HES). Strong understanding of SDLC and ability to deliver value through regular releases and frequent customer testing. Excellent communication and collaboration skills. Proficient in Microsoft Office Suite, SQL, and scripting languages like Python or Bash. Familiarity with Agile methodologies and DevOps practices.

Skills

• Strong technical skills in software development, system design, and architecture.
• Experience with AMI systems, Meter Data Management Systems (MDMS), and Head End Systems (HES).
• Knowledge of SDLC and ability to deliver value through regular releases and frequent customer testing.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite, SQL, and scripting languages like Python or Bash.
• Familiarity with Agile methodologies and DevOps practices.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• If hired, you will enjoy the following ECLARO Benefits: Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO