Sr. Technical Program Manager - Logistics/Supply Chain, AWS Global Logistics, Central Operations Logistics

About the role

The Senior Technical Program Manager will own and manage strategic, cross-functional, cross-organizational business initiatives. They will use analytical, technical, program management, relationship building and operations management skills to drive initiatives and improvement projects.

Responsibilities

• Work with business teams and process owners to drive new initiatives, representing the logistics organization.
• Determine customer needs and drive solutions.
• Program manage global initiatives – define processes, owners, data inputs, dependencies, decision points and key milestones.
• Create and own program/project plans and their prioritization and implementation.
• Identify, marshal and organize resources and cooperation across departments to meet required goals.
• Solve complex issues, establish standards, processes and system requirements.
• Communicate project status updates to stakeholders, including team members and executives.
• Synthesize a multitude of issues into a clear, concise and focused message.
• Present with confidence and brevity.
• Provide visibility into any potential risks, issues and blockers, develop mitigation plan and own resolution.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of supply chain operations and logistics experience

Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience managing cross-functional projects and initiatives
• Experience working with KPIs and SLAs