Sr Technical Program Manager - Hardware, AWS Generative AI & ML Servers
About the role
The Hardware Engineering AI/ML UltraServer platform team is a group of engineers and technical program managers directly responsible for launching GPU-accelerated servers into the AWS fleet. Located in Seattle, Austin, and Cupertino, we collaborate with global development teams and ODM partners to deliver next-generation AI/ML infrastructure deployed in datacenters worldwide. We move fast with small, empowered teams delivering end-to-end — from server conception through fleet-scale operations.
Responsibilities
- Own programs where the critical path runs through silicon, firmware, and software teams simultaneously.
- Translate ambiguity into structure: turning a fleet telemetry signal into a corrective action plan with quantified failure rates, a customer requirement into a new platform milestone with EVT/DVT/PVT gates, or a manufacturing escape into a design change with updated validation criteria.
- Drive decisions on program trade-offs — adjusting scope when qualification gates slip, balancing deployment speed against fleet risk, and determining when to accept interim mitigations instead of holding for root-cause fixes.
- Ensure hardware readiness, qualification completeness, and operational handoff happen without gaps when a large scale of GPU servers depend on your program landing on time.
Requirements
- Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or a related discipline or equivalent.
- 6+ years of experience managing programs across cross-functional teams, building processes and coordinating release schedules.
- 5+ years of experience driving hardware development programs (servers, racks, networking, or storage) through full product lifecycle including design, validation, manufacturing, and fleet deployment.
Qualifications
- Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields preferred.
- Experience leading the design, automation, deployment, and support of large-scale infrastructure.
- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation.
- Experience coordinating complex server programs with ODM/JDM partners across multiple geographies, managing design reviews, manufacturing readiness gates, and quality checkpoints.
- Experience driving root cause analysis and corrective action processes for hardware reliability issues at fleet scale.
- Knowledge of server hardware development lifecycle: electrical/mechanical design, firmware, thermal/power validation, and manufacturing testing.
Skills
- Deep technical intuition across hardware and software.
- Technical product or program management experience, working directly with multiple engineering teams.
- Ability to challenge engineering decisions and bring structure to programs where requirements, timelines, and dependencies are still forming.
- Ability to align priorities across teams in different organizations and escalate with data, not noise.
- Ability to mentor and develop others — TPMs and engineers alike.
- Contribute to hiring, promotion assessments, and raising the bar for program management practices in your organization.
Benefits
The company offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
Base salary range for this position is $148,700.00 - $201,200.00 USD annually.
Schedule
Final compensation will be determined based on factors including experience, qualifications, and location.