Sr. Technical Program Manager, GO-AI Technology & Development Team

About the role

Amazon Robotics (AR) is at the forefront of applying state‑of‑the‑art artificial intelligence to solve real‑world challenges at unprecedented scale. Within the Global Operations – Artificial Intelligence (GO‑AI) organization, the Technology & Development team builds AI‑powered robotic solutions. As a Senior Technical Program Manager you will partner with product, science, software engineering, data engineering, operations, and other Amazon Robotics teams to accelerate the evaluation, deployment, and scaling of AI solutions across Amazon Robotics. You will own complex, cross‑functional programs spanning solution definition, experimentation, operational readiness, deployment, and continuous improvement.

Responsibilities

• Partner with other Amazon teams to understand AI automation‑based use cases, evaluate partnership opportunities, and define GO‑AI’s technical and operational plans.
• Build trusted partnerships with business and technical teams, serving as the primary GO‑AI partner throughout the program lifecycle.
• Design and lead human‑in‑the‑loop solutions and AI workflows that bridge science, engineering, and operations.
• Collaborate with GO‑AI Software, Science, Data, and Business Intelligence Engineering teams to identify capability gaps, prioritize features, and influence long‑term platform roadmaps.
• Define success metrics, monitor program health, and use data to drive decisions, identify risks, and evaluate trade‑offs.
• Drive senior leadership reviews through clear written and verbal communication of program strategy, risks, trade‑offs, and recommendations.
• Drive process simplification by eliminating inefficiencies and building scalable mechanisms.

Basic Qualifications

• 6+ years of technical product or program management experience.
• 5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Bachelor’s degree in engineering, computer science or equivalent.
• Experience defining technical requirements and partnering with engineering teams to deliver scalable technical solutions.
• Demonstrated ability to drive clarity and define program structure in ambiguous domains.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with computer vision, human‑in‑the‑loop systems, or model evaluation and deployment.
• Experience influencing product or platform roadmaps across multiple engineering teams.
• Track record of coaching and mentoring other Technical Program Managers.
• Familiarity with robotics, fulfillment operations or large‑scale annotation/labeling workflows.
• Experience working with applied science teams and foundation model technologies.

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid time off (PTO).
• 401(k) plan with company match.
• Comprehensive health insurance options, basic life & AD&D insurance, supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement.

Pay

Base salary range: $148,700 – $201,200 USD annually (Boston, MA; North Reading, MA; Westboro, MA).