Sr. Technical Program Manager, Digital Transformation

About the role

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This role will drive high-visibility, large-scale system and process transformations for AIS as the Senior Technical Program Manager (Sr. TPM) on the Material Optimization team.

You will act as the business leader to identify improvements for AIS Supply Chain systems, drive process change management efforts, perform A/B analysis to best-in-class systems, identify system/architecture requirements, and align on success metrics. You'll drive delivery of large-scale system and process improvements that transform our supply chain, with the freedom to think big and challenge the status quo. The ideal candidate will possess strong technical program management experience, with a background in electronic manufacturing supply chains and experience driving end-to-end supply chain transformations.

Responsibilities

• Lead technical program management for server and networking hardware systems working closely with internal and external partners
• Drive end-to-end project execution including scoping, solution design, testing, implementation, and post-launch improvements
• Manage process change across multiple stakeholder groups
• Develop and maintain project schedules, identify dependencies, manage risks, and drive resolution of complex issues
• Lead executive communications and status reporting to senior leadership

Requirements

• 5+ years of technical product or program management experience
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
• 5+ years of experience driving a Supply Chain System Transformation for a large manufacturing supply chain

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
• 10+ years owning and driving a large-scale supply chain transformation

About the team

The AIS Material Optimization team is at the forefront of revolutionizing how AWS delivers cloud infrastructure at global scale. Our mission is to transform traditional supply chain operations through innovative automation solutions, enabling AWS to meet the ever-growing demands of cloud computing with unprecedented speed and reliability.

We are a diverse and dynamic team of builders, innovators, and problem solvers who thrive on tackling complex challenges. Our culture is rooted in Amazon's Leadership Principles, with a particular emphasis on Customer Obsession, Bias for Action, and Think Big. We foster an environment where team members are encouraged to challenge the status quo and bring bold ideas to the table.

Our team sits at a unique intersection of systems development and real-world operations, partnering closely with internal and external teams, supply chain experts, and business stakeholders to architect, integrate, and implement solutions that impact millions of AWS customers.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, helping customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony, fostering flexibility as part of our working culture. Our inclusive team culture encourages learning and curiosity, with employee-led affinity groups and ongoing events that embrace diversity. We offer mentorship and career growth opportunities, continuously raising our performance bar to become Earth’s Best Employer.

Pay

The base salary range for this position is:

• USA, TX, Austin: $148,700 - $201,200 USD annually
• USA, WA, Bellevue: $148,700 - $201,200 USD annually
• USA, WA, Seattle: $148,700 - $201,200 USD annually

Your Amazon package will include sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance, 401(k) matching, paid time off, and parental leave. Final compensation will be determined based on experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription, basic life & AD&D, with options for supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave