Sr Technical Program Manager, Cloud and Infrastructure

Primary Responsibilities

• Requirements Management & Planning
• Ensure all NPI test project requirements are accurately captured, validated, and translated into actionable plans.
• Collaborate with stakeholders to clarify objectives, technical specifications, and deliverables for Infrastructure, SUT, RUT, and GCTD projects.
• Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies.
• Project Execution & Delivery
• Drive NPI test project tasks to completion, ensuring adherence to schedules, quality standards, and scope.
• Coordinate Infrastructure NRE planning, material procurement with third-party suppliers, and implementation activities.
• Partner with factory teams to ensure readiness for new product introduction and smooth transition to production.

Stakeholder Collaboration

• Serve as the primary liaison between internal and external customers throughout the project lifecycle.
• Facilitate end-to-end engagement—from initial requirements gathering to factory acceptance—ensuring alignment and satisfaction.
• Communicate effectively across diverse audiences, tailoring updates for technical teams, management, and customers.

Technical Issue Management

• Triage technical bugs and feature requests in collaboration with engineering teams.
• Prioritize issues based on impact, allocate resources, and monitor resolution progress.

Resource & Capacity Management

• Manage GCTD test resource capacity and time tracking for all NPI projects.
• Optimize resource utilization to meet project demands while maintaining efficiency.

Leadership & Continuous Improvement

• Ensure overall project success, including schedule adherence, quality assurance, and scope control.
• Promote knowledge sharing and best practices across the test department and global facilities.
• Mentor and coach team members, fostering a culture of collaboration and innovation.
• Drive process improvements to enhance project delivery and operational excellence.

Communication & Governance

• Deliver clear and consistent project updates to stakeholders at all levels.
• Ensure compliance with organizational standards, policies, and governance frameworks.

Additional Responsibilities

• Participate in strategic planning and contribute to departmental initiatives.
• Perform other duties as assigned to support organizational goals.