Sr. Technical Program Manager , Central Operations

About the role

We're looking for a Technical Program Manager to lead and scale our workforce planning programs. You'll partner with engineering, finance, HR, and business leaders to build data-driven frameworks that ensure we have the right people, skills, and capacity to meet current and future business needs.

Key job responsibilities

• Own the end-to-end workforce planning process, including headcount forecasting, capacity modeling, and resource allocation across engineering and operations teams
• Build and maintain workforce planning models that translate business goals into staffing requirements, timelines, and hiring plans
• Partner with finance and HR to align workforce plans with budget cycles, organizational design, and talent acquisition strategies
• Develop dashboards and reporting mechanisms to provide leadership with visibility into workforce supply/demand gaps, attrition trends, and hiring pipeline health
• Drive scenario planning exercises to assess the impact of business changes (new launches, re-orgs, market shifts) on workforce needs
• Identify and mitigate risks related to talent shortages, skill gaps, and over/under-staffing
• Establish standardized processes and tools for workforce planning across multiple teams or business units
• Facilitate cross-functional alignment between recruiting, compensation, L&D, and engineering leadership
• Track and report on key workforce metrics: time-to-fill, attrition rate, contractor-to-FTE ratios, ramp time, and utilization

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Pay

• USA, VA, Herndon: 148,700.00 - 201,200.00 USD annually
• USA, WA, Seattle: 148,700.00 - 201,200.00 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance and option for Supplemental life plans
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

This response is AI-generated, for reference only.