Sr. Technical Program Manager, AWS Infrastructure Services (AIS) Material Optimization

About the role

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

AWS Infrastructure Services (AIS) is seeking a Senior Technical Program Manager (Sr. TPM) to join our Material Optimization team. This role will drive high-visibility, large-scale, innovative system solutions for our AIS supply chain systems used to fulfill server and networking racks globally. As the Sr. TPM, you will act as the business leader to identify improvements for AIS Supply Chain systems, perform A/B Analysis to Best In Class Systems, identify system requirements, align success metrics, drive change management, and partner with Software Development teams. You will drive delivery of large-scale system improvements and lead end-to-end technical program management to transform our supply chain systems.

In this role, you'll have the freedom to think big and challenge the status quo. We encourage innovative thinking and experimentation with best in class systems and solutions. You'll have the opportunity to shape the future of AWS's infrastructure delivery by implementing revolutionary solutions that operate at unprecedented scale.

Key job responsibilities

• Lead technical program management for server and networking hardware system integrations working closely with software development teams, external partners, and business stakeholders.
• Drive end-to-end project execution including scoping innovative solutions, solution design, user acceptance testing, and implementation, and post launch improvements.
• Manage change across multiple stakeholder groups including material business owners, external partners, and AIS supply chain system users.
• Develop and maintain project schedules, identify dependencies, manage risks, and drive resolution of complex issues.
• Partner with software development teams and partners to ensure business requirements are accurately translated into technical solutions to ensure successful launches.
• Lead executive communications and status reporting to senior leadership.

A day in the life

• Identify, scope, and lead internal and external strategies to improve supply chain visibility and data quality.
• Lead internal and external integrations to create a real-time digital core of our supply chain.
• Perform extensive research on best in class solutions, perform A/B analysis, and own E2E strategy for improving external supplier data.

About the team

The AIS Material Optimization team is at the forefront of transforming how AWS delivers cloud infrastructure at global scale. Our mission is to transform traditional supply chain operations through innovative automation solutions, enabling AWS to meet the ever-growing demands of cloud computing with unprecedented speed, accuracy, and reliability. We are a diverse and dynamic team of builders, innovators, and problem solvers who thrive on tackling complex challenges. Our culture is rooted in Amazon's Leadership Principles, with a particular emphasis on Customer Obsession, Bias for Action, and Think Big. We believe that the best solutions come from collaborative thinking and diverse perspectives, which is why we foster an environment where team members are encouraged to challenge the status quo and bring bold ideas to the table. Our team sits at a unique intersection of systems development and real-world operations, partnering closely with software development teams, supply chain experts, external partners, and business stakeholders to design, integrate, and launch solutions that impact millions of AWS customers.

Basic qualifications

• 5+ years of technical product or program management experience.
• 4+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 5yrs+ experience driving a Supply Chain System Transformation for a large manufacturing supply chain.
• 3yrs+ experience driving enterprise supply chain transformations.
• 3yrs+ leading supply chain integrations with external partners.

Preferred qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
• 7yrs+ Owning and Driving a Large Scale Supply Chain Transformation.