Sr. Technical Program Manager, Amazon Cyber Threat Intelligence

About the role

As a Senior Technical Program Manager in the Amazon Cyber Threat Intelligence organization, you will be a critical part of an organization focused on influencing the security culture within Amazon. Amazon Cyber Threat Intelligence is responsible for understanding threat actors and how their techniques are being used against Amazon’s businesses. You will support and enhance the daily operations of our program by identifying, planning, and executing strategic improvement projects spanning multiple teams. You will apply your knowledge of project management and the threat intelligence lifecycle to deliver automation efforts that scale intelligence for Amazon, coordinate intelligence sharing across teams, and implement improvements and efficiencies across the organization.

You will identify future opportunities for improvement through implementing and analyzing quantitative metrics around program functions. You will help the team develop repeatable processes that improve program capabilities and project execution. You will be a crucial element for both our threat intelligence team and for larger intelligence priorities across Amazon, ensuring the continued safety and security of our customers. This position requires that the candidate selected be a US Citizen.

Responsibilities

• Lead program management across ACTI's customer experience initiatives, data governance, metrics and reporting, and the operational rhythm of business activities.
• Own the customer feedback cycle, coordinate cross-team goals and priorities, and ensure that analyst requirements are effectively translated into actionable engineering roadmap items.
• Design and implement processes, drive metrics-based improvements, and work with analysts, engineers, and customer teams to develop innovative solutions to complex organizational challenges.
• Prioritize well, communicate clearly, and deliver consistently in a fast-paced environment.
• Proactively remove roadblocks and handle multiple competing priorities.
• Influence diverse teams, rally support for initiatives, and help technical and analytical teams create simple solutions to meet customer goals.
• Handle business escalations with a data-driven approach to build trust with analysts, engineers, and senior leaders.

Requirements

• 5+ years of technical product or program management experience.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• 5+ years of analytical, quantitative, communication, and presentations experience.
• 2+ years of IT Security experience.
• US Citizenship.

Preferred Qualifications

• 5+ years of IT Security experience.
• Experience developing and executing/delivering product and technical roadmaps influencing internal and external stakeholders.
• Experience running user trials, beta, field testing, or collecting customer feedback.
• 5+ years of working directly with security operations, intelligence analysis, or customer-facing security teams.
• Experience with Cyber Threat Intelligence operations or platforms.
• Experience with data governance, data modeling, or data quality initiatives.

About the team

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Pay

The base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, MD, Annapolis Junction: $148,700.00 - $201,200.00 USD annually
• USA, NY, New York: $163,600.00 - $221,300.00 USD annually
• USA, TX, Austin: $148,700.00 - $201,200.00 USD annually
• USA, VA, Arlington: $148,700.00 - $201,200.00 USD annually
• USA, VA, Herndon: $148,700.00 - $201,200.00 USD annually
• USA, WA, Seattle: $148,700.00 - $201,200.00 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.