Sr. Technical Account Manager, ES - WWPS
About the role
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Responsibilities
- Help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, Gen/AI, and many more.
- Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy.
- Work with appropriate engineers and service teams to see issues through to resolution.
- Work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
- Represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
Qualifications
- 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
Benefits
Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
The base salary range for this position is listed below. For assistance with the application process, please contact your Recruiting Partner.
- USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually
Schedule
This position will require the ability to travel 10% or more as needed.