Sr. Tech Operations Engineer, Manufacturing Operations

Vendor Management & Operational Excellence

• Day-to-day management responsibility for high-velocity assembly operations
• Act as point of escalation for all vendor-related issues including production, engineering, business continuity planning, and quality
• Manage vendor operational excellence through data-driven metrics and continuous improvement activities
• Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner
• Lead quality defect evaluation and internal escalation/coordination for complex corrective and preventive actions (CAPA)
• Optimize vendor performance across cost, quality, capacity, delivery, compliance, and sustainability
• Ensure efficient manufacturing capacity and timely delivery of products to AWS data centers globally

Supply Chain & Materials Management

• Manage material flow and logistics to enable manufacturing execution
• Deep dive and solve supply chain blockages that affect rack delivery SLAs
• Analyze production schedules and demand forecasts, ensuring customer requirements are met while maximizing site utilization
• Drive material reuse opportunities, improving AWS's overall circular supply chain
• Lead and orchestrate the flow of materials, testing scripts, and BOM deployment at manufacturing sites

Analysis & Strategic Planning

• Drive complex business analysis to identify opportunities to improve internal and external processes
• Design and maintain scalable, reliable analytical tools, dashboards, and metrics to drive key decisions and resource prioritization
• Develop and implement innovative sourcing strategies that meet AWS's cost objectives through in-depth analysis of cost drivers and bill of materials
• Craft compelling data-driven narratives and presentations that inform strategic decision-making
• Use written communications to influence product strategy

Work/Life Balance

• Work with cross-functional teams to identify and apply best practices and continuous process improvements
• Influence internal technical teams to drive multi-system process and system changes
• Set project requirements and drive results across internal and external teams
• Mentor team members on best practices for manufacturing engineering
• Engage and influence senior executives on operational matters