Sr Tech Infra Program Manager, OMHS Software, Controls, and Science

About the role

This isn't a program management role where you inherit a platform and keep it running. You will build the technical infrastructure that six software products don't have yet: the cloud footprint, environments, deployment pipelines, and guardrails that decide whether Amazon's next buildings launch on a platform they can trust, on commissioning dates that cannot move.

We're building the software, controls, and intelligence layer that powers Amazon's automation infrastructure, deployed across hundreds of buildings processing millions of packages daily. Our products span industrial controls, unified SCADA, computer vision, AI-powered design automation, standardized operational metrics, and predictive operations intelligence.

Responsibilities

You will make the shared infrastructure a platform. You will get ahead of the launches before they arrive. When a new sortation architecture takes first access in November and cannot slip, you'll have stood up its environments, its build-and-deploy path, and its readiness gates months ahead.

• Own the SCS AWS footprint as a program: account structure, environments, and a per-site cost model that scales linearly as each new building comes online
• Build and defend the infrastructure cost forecast (IMR / CAPEX and discretionary AWS spend) before a new building generation multiplies it
• Hold products to a per-site unit-economics baseline, and drive the compute-siting decisions (for example, AWS Outpost versus on-prem for real-time control) where cost and capability trade off
• Reconcile forecast against actual spend and surface variance to leadership before it becomes a budget event
• Own the standard path from code to production: build pipelines, release cadence, and non-production, beta, and production environments across the portfolio
• Stand up the environments and deployment infrastructure a new launch needs ahead of its commissioning date, including pre-production and hardware-in-the-loop validation labs where cybersecurity patches, OS updates, and infrastructure changes are proven before field rollout
• Standardize how products build, deploy, and roll back (config-managed, version-controlled, and scoped from a single device up to an entire region) so a shared-library change does not mean a hand-managed redeploy across every box at every site
• Drive the deployment tooling and offline-commissioning capability that lets a product go live without waiting on the site's IT-network timeline
• Define the telemetry, logging, and monitoring baseline so every product and environment is observable from launch
• Partner with security and AppSec to run compliance and risk-remediation programs (SAS, policy-engine, dependency and version-set health) to closure
• Own the guardrails for internally built tools and services (authentication, access, secrets, and data governance) so nothing ships to production or the open network without meeting the bar, and permission parity across a product's surfaces is treated as a release-blocking risk
• Establish drift-detection and change-management discipline so a fleet of sites does not silently diverge, building by building
• Run the cross-product infrastructure roadmap: dependencies, milestones, risks, and the mechanisms that keep first-of-their-kind launches on track
• Own the launch-readiness gate, the backwards-planned software-ready-before-commissioning view that products must clear GREEN before every high-velocity event and every new site
• Author and chair infrastructure and cost reviews; communicate status, risk, and trade-offs to engineering, product, finance, and senior leadership
• Reconcile cross-org infrastructure dependencies (hosting boundaries, IAM access across accounts, shared platform ownership) so the teams we depend on and the teams that depend on us stay unblocked

Qualifications

• 5+ years of program management or technical project management experience
• Master's degree or above in engineering, management, or technology, or Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience implementing AWS/cloud services

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

The base salary range for this position is $148,700.00 - $201,200.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.