Sr Task Order Manager/Project Manager

About the role

C-West is bidding on Professional, Technical and Management Support Services for U.S. Coast Guard’s Office Of Privacy Management. This role involves supporting the Office of Investigation and Casualty Analysis (CG-INV) for documentation, assessment, analysis, research, data processing, data entry, and office support for USCG FOIA and Privacy Programs.

Requirements

• Bachelor’s degree in business or related field OR 8 years general experience in a professional office setting
• 3 years’ program management experience
• 2 years of experience supporting FOIA, Privacy, or relevant compliance-related work
• Strong client-facing and reporting skills
• Hands-on experience with FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance
• Knowledge of Privacy Threshold Analyses, PIA, PIA, System of Records Notices (SORN), and information sharing agreements
• Ability to manage site leads and analysts' performance

Responsibilities

• Remote except for in-person meetings in DC proper
• Manage Contractor work performed under this SOW
• Performance tracking and quality oversight
• Deliverables and reporting (bi-monthly reports, quarterly meetings)
• Primary point of contact with the Government
• Act as Key by the Government
• Review and analyze incoming FOIA and Privacy Act requests
• Log and track the progress of each request using a case management system
• Determine if a request requires expedited processing based on established criteria
• Process FOIA packages
• Review FOIA Appeals
• Conduct thorough searches for records responsive to a request
• Independently review retrieved records, including documents, emails, and multimedia files
• Apply the nine FOIA exemptions to withhold information that is legally protected
• Redact (black out) exempt information from paper and electronic records
• Ensure that all non-exempt, "reasonably segregable" portions of a record are prepared for release to the requester
• Maintain up-to-date knowledge of FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance
• Aid in tracking metrics within the privacy compliance artifact tracking system or other Coast Guard tracking systems
• Collaborate with team to update and maintain Standard Operating Procedures (SOP)

Qualifications

• Strong understanding of FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance
• Experience managing teams and delivering work in a federal environment
• Hands-on experience with specialized software for redacting exempt information
• Knowledge of Privacy Threshold Analyses, PIA, PIA, System of Records Notices (SORN), and information sharing agreements
• Ability to manage and update Standard Operating Procedures (SOP)

Skills

• Client-facing and reporting skills
• Strong organizational and communication skills
• Experience with FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance
• Experience with specialized software for redacting exempt information
• Experience with Privacy Threshold Analyses, PIA, PIA, System of Records Notices (SORN), and information sharing agreements
• Experience with Standard Operating Procedures (SOP)

Benefits

• Tuition reimbursement
• Competitive 401(k) plan
• Competitive Health Benefits
• 10 Paid Holidays
• 15 PTO Days
• Veteran Hiring Preference