Sr. Systems Development Engineer , Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)

Key job responsibilities

• Architect, deliver, and operate large-scale infrastructure automation and deployment pipelines for ADC environments with a focus on security, availability, and repeatability, observability, and fault tolerance
• Drive technical design reviews and alignment across multiple engineering and operations teams
• Define and champion systems engineering standards, tooling, and best practices across the organization
• Proactively identify and resolve systemic infrastructure risks before they become customer-impacting issues
• Mentor and develop junior and mid-level engineers, accelerating their growth and technical effectiveness

Customer Engagement

• Serve as a trusted technical advisor to customers, helping them understand ADC capabilities, constraints, and best practices
• Engage directly with customer technical teams to gather requirements, troubleshoot issues, and deliver solutions that meet their operational and compliance needs
• Translate complex customer requirements — including security, sovereignty, and regulatory mandates — into actionable infrastructure designs and implementation plans
• Lead and participate in customer-facing technical reviews, briefings, and working sessions, communicating clearly to both technical and executive audiences
• Act as a customer advocate within AWS, surfacing feedback and emerging needs to product and engineering teams to drive roadmap prioritization
• Support customers during critical operational events, providing hands-on technical guidance and coordinating cross-team response efforts when needed
• Build and maintain strong, trust-based relationships with customer stakeholders, ensuring long-term satisfaction and confidence in ADC solutions

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Inclusive Team Culture

We’re dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.