Sr Systems Administrator-Tech Ops

About the role

Temple Health is seeking an experienced Sr Systems Administrator to lead the design, implementation, and optimization of our enterprise monitoring capabilities. This role will serve as the technical lead for monitoring and observability initiatives, leveraging Zabbix and related technologies to improve visibility, alerting, and operational responsiveness across infrastructure and application environments. The ideal candidate will possess strong technical expertise in monitoring technologies, observability, data analysis, alert management, infrastructure operations, and systems administration, along with a collaborative approach to driving operational excellence and continuous improvement.

Responsibilities

• Design, implement, and optimize enterprise monitoring solutions.
• Develop monitoring standards, alerting strategies, dashboards, and reporting.
• Improve service visibility while minimizing false positives and alert fatigue.
• Support proactive monitoring, incident response, and root cause analysis.
• Partner with Infrastructure, Network, Application, Security, and Service Management teams to implement monitoring requirements.
• Analyze performance trends and identify opportunities for service improvement.
• Maintain monitoring documentation, standards, and operational procedures.
• Evaluate and recommend enhancements to the enterprise monitoring framework.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or related field (or equivalent combination of education and experience).
• 5 years experience with IT technical support.
• 5 years experience with IT infrastructure support.
• 3+ years of direct experience implementing, administering, and supporting infrastructure monitoring platforms.
• 2+ years of Unix/Linux administration experience.
• Preferred: 1+ year of experience working in a healthcare or hospital environment.
• Preferred Licenses: Zabbix Certified Specialist (ZCS) and Zabbix Certified Professional (ZCP).

Schedule

Three days on-site (Tuesday, Wednesday, and Thursday) at Temple Health Women’s and Families Hospital.