Sr. Systems Administrator

About the role

As a Sr. Systems Administrator, you will provide support for several of OpenText's commercial cloud-based messaging platforms, with a focus on application services running on Solaris, Linux and Windows based systems.

Responsibilities

• Evaluation, planning, configuration, and installation of all internally developed and third party commercial & open-source application software in test and production environments, automating installation tasks where possible
• Participate in assigned short and long term projects varying in size, scope and complexity, interacting with internal and external organizations, clients, and vendors
• Perform and manage continuous system monitoring, verifying integrity and availability of all systems and key processes
• Rapidly recover system failures to ensure high service availability
• Identify and escalate situations requiring urgent attention
• Respond to and troubleshoot/resolve assigned incident tickets
• Share in daytime and after-hours on-call support rotation (business and off-hours)
• Take part in monthly and quarterly scheduled night or weekend maintenance work
• Write and maintain system procedural and process documentation
• Report and address security incidents, outages, and vulnerabilities in accordance with OpenText's security guidelines
• Actively participate in establishment and maintenance of PCI, HiTrust SOC, and other certifications
• Stay informed on changes in technology and the computer industry; keep current on security protocols

Requirements

• Bachelor's degree (or equivalent work-related experience / equivalent combination of education and experience)
• Strong knowledge of Solaris and Linux operating systems
• Strong knowledge of common web application environments (SMTP, FTP, MQ, JBoss, Apache httpd, Apache Tomcat, Nginx, etc.)
• Strong knowledge of and interest in system/network security; understanding of data protection and encryption techniques
• Good understanding of High Availability and Disaster Recovery, including clustering and data replication techniques
• Good understanding of network communications (TCP/IP, Firewalls, Load Balancers, VoIP, etc.)
• Intermediate knowledge of shell scripting and good knowledge of at least one scripting language (Perl, Python, Bash, PHP, Ruby, or similar)
• Intermediate knowledge of Windows Server operating system
• Intermediate experience with DevOps tools (Ansible, Git, etc.)
• Intermediate experience with AWS and GCP deployments and support
• Intermediate experience with virtualization platforms including VMware
• Practical knowledge of monitoring tools (HP OMi, Zabbix, or similar)
• Practical knowledge of databases (MySQL, PostgreSQL, Sybase)
• Strong written and oral communication skills
• Self-motivated; capable of working independently and as part of a team
• Demonstrated initiative and good judgment

Benefits

OpenText offers a thoughtfully designed benefits package supporting physical, emotional, and financial wellbeing. Details are available on the Why Join Us page; further specifics on compensation programs, variable/commission opportunities, vacation entitlement, and paid time off are provided during the hiring process.

Pay

Salary Range: $87,800 – $131,600. Actual salary may vary based on education, experience, skills, geographical location, internal equity, and external market. For California residents: the range is a reasonable estimate based on pay scale, candidate experience, skills, and education. The role may be eligible for bonus or commissions in addition to the comprehensive benefits.