Sr. Systems Administrator

Essential Responsibilities

• Fulfill AWS S3 bucket access requests from data custodians, ensuring proper authorization and data security.
• Create and manage IAM roles and policies to enforce strict access control principles and maintain a secure cloud environment.
• Create, rotate, and manage IAM user secret & access keys in accordance with the company’s 90-day key rotation policy.
• Proactively monitor the health and performance of our systems and websites using tools like CloudWatch, Kibana/Elasticsearch, and Tableau, ensuring optimal functionality and identifying potential issues.
• Troubleshoot and resolve system issues by analyzing logs on EC2 Linux instances within AWS.
• Aid in troubleshooting network, DNS, and storage issues, and make recommendations for cost-saving options and growth.
• Work on tickets in a timely manner, adhering to Service Level Agreements (SLAs) and providing efficient support to internal stakeholders.
• Assist DevOps and development teams during deployments, ensuring smooth and successful releases.
• Create SNS topics and configure S3 bucket notifications based on customer requests, enabling timely alerts and automated workflows.
• Work closely with various teams across the organization, including security, development, and operations, to address AWS infrastructure requests and ensure alignment with best practices.
• Create and maintain Standard Operating Procedures (SOPs) to improve team efficiency and knowledge sharing.
• Execute tasks with minimal technical supervision, embrace reliability constraints, and proactively contribute improvements to the platform.
• Demonstrate commitment to teamwork, contributing to the betterment of the team and fostering a collaborative environment.
• Maintain on-site availability Monday through Friday, adhering to the required work schedule.

Proficiency with Tools

• Demonstrated experience using collaboration tools such as ServiceNow, Jira, and Confluence for incident management, project tracking, and knowledge sharing.

Minimum Education and Experience

• Bachelor’s degree plus 5 years of experience, Associates degree plus 7 years of experience, or a minimum of 8 years of experience, in a related field.

Compensation Details

• $155,000 - $180,000

Benefits Overview

• Health, dental, and vision insurance
• Paid time off and holidays
• Retail benefits (including 401(k) matching)
• Education reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance