Sr. Systems Admin 1 -

Primary Purpose

The Lead Systems/Application Administrator is accountable for the secure, compliant, and reliable operation of enterprise Oracle platforms in a SOX-regulated environment. This role provides technical leadership and oversight for Oracle ERP, Oracle EPM, OCI, CI/CD pipelines, and Linux servers, while leading other administrators. The Lead Administrator owns code migration governance, system and application patch planning/execution, and change discipline, serving as the primary escalation point and authority for production operations. This role partners closely with Audit, Security, Infrastructure, and Application leadership to ensure operational excellence and audit readiness.

Sr. Systems Administrator

The Sr. Systems Administrator is an advanced role that utilizes experience and skills to support and optimize the Exelon IT organization by providing expert technical guidance, direction and insight to project managers and stakeholders regarding IT system solutions and improvements being deployed within the enterprise environment. Utilizes expert & skillful abilities to optimize and maintain high priority and complex IT system initiatives and project solutions to include both cloud, non-cloud and hybrid cloud models. The IT Sr. Systems Administrator provides technical leadership to support delivery and maintenance of IT solutions supporting Exelon. This role will evaluate IT infrastructure and application solutions and make recommendations for supporting and optimizing application and data workloads within these hosting models.

Primary Duties

• Establish evaluation, testing, lab and mockup solutions as needed.
• Serve as a senior resource and mentor in assigned daily support and deployments to operations and ensure solutions meet business requirements and established metrics (SLAs).
• Responsible for operating and maintaining complex solutions at the component level, including hands-on configuration, leading troubleshooting efforts and optimization of metrics for cloud based/hybrid/on-prem services.
• Support projects, planning, maintenance and operations.
• Consults with leadership, project teams, application/service support teams and end users to optimize availability and performance analysis for potential changes related to both cloud, non-cloud and hybrid cloud models.
• Provide technical expertise and guidance for maintaining performance and reliability of key IT solutions.
• Work closely with leadership and the team to develop future improvement plans, resource requirements, migrations strategies, and project schedules to improve service delivery and efficiency.
• Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services.
• Provide feedback and guidance to leadership and peers to risks identified during business impact analysis, site risk assessments and disaster recovery planning.
• Maintain technical knowledge and business acumen within our own discipline or function.
• Coach and mentor less experienced team members, apprentices and/or interns.
• Verify and clarify the needs and expectations of customers.
• Responds quickly and efficiently to customer service requests.
• Participates in and conducts meetings with customers.
• Keeps customers informed of status via standard reporting techniques.
• Makes multiple decisions simultaneously which impact situations beyond areas of direct responsibility.
• Capable of clearly and effectively delegating decisions to others for implementation.
• Possesses sufficient knowledge, training, and experience to be capable of successfully following best practices without requiring support and instruction from others.
• Able to train and educate by setting the example, giving appropriate instruction, providing leadership, and raising the level of performance of others while on the job.
• Independently develops alternatives and options to meet work objectives.
• Position interacts with all levels of employees, including executives, vendors, involved in performance, maintenance, review, approval, testing and communication of business plans and services.
• Job Scope: Position has expertise in Microsoft or Oracle technologies and the integration of these services.
• Position has senior level expertise and hands-on competency in platform or application area of expertise, and tools/systems associated with these functions.
• 24/7 on-call rotational duties.
• Works under minimal supervision.
• Mentors junior-level team members and others.