Sr Supply Chain Technician

At Houston Methodist, the Sr. Supply Technician position leads physical inventory-related tasks in Supply Chain Management, including receiving, storage, distribution, and replenishment of supplies and equipment—including rental equipment—used throughout the hospital campus or central distribution center to promote a clinically-integrated supply chain.

Responsibilities

• Deliver and stock supply and equipment orders, including rental equipment, to assigned units or departments.
• Rotate supplies, check expiration dates, remove excess inventory, and clean clinical equipment.
• Assist with customer inquiries and perform financial transactions in various hospital systems.
• Apply moderate skills and understanding of department and hospital processes, including inventory management systems, clinical products, and equipment.
• Facilitate open, professional communication to achieve mutual understanding and problem resolution.
• Mentor team members in effective communication skills and promote a positive, team-focused work environment.
• Respond to supply and equipment needs by adjusting inventory levels, including PAR concerns (updates, additions, or subtractions).
• Receive, pick, stage, and deliver supplies and equipment according to schedule and established guidelines, ensuring physical transactions match inventory management system records.
• Oversee urgent and routine supply and equipment requests within department guidelines.
• Review, maintain, and execute changes to supply and equipment inventory levels to prevent stock-outs or overstock situations.
• Inspect and audit supply and equipment deliveries using documentation such as delivery manifests, pick tickets, or packing slips (e.g., quantity, unit of measure, correct label, physical condition, product expiration).
• Assist in capturing non-conforming products by rounding and inspecting supplies and equipment for defects, recalls, or expired items.
• Maintain clean and organized clinical supply and equipment areas.
• Troubleshoot concerns in inventory management systems, including PAR Excellence Scale Errors or locating deliveries based on system workflow.
• Input all Supply Chain transactions (inventory, receipt, etc.) accurately within tracking systems and established department guidelines.
• Use resources efficiently, minimize waste, and provide recommendations to reduce expenses.
• Manage time effectively, prioritize daily tasks, and minimize incidental overtime.
• Generate and communicate new ideas and suggestions to improve department service quality.
• Participate in special projects and department initiatives, seeking opportunities for continual development.
• Complete and update the individual development plan (IDP) on an ongoing basis.

Requirements

• High School diploma or equivalent (e.g., GED, verification of homeschool equivalency, partial or full completion of post-secondary education).
• Two years of previous experience in a customer service role or in Healthcare, Supply Chain, or Materials Management.

Skills and Abilities

• Demonstrates skills and competencies necessary to safely perform the assigned job, determined through ongoing assessments and evaluations.
• Sufficient proficiency in speaking, reading, and writing English to perform essential job functions, especially activities impacting patient or employee safety.
• Effectively communicates with patients, physicians, family members, and coworkers in a customer-service-focused manner.
• Knowledge of PPE and process requirements for Sterile Supply is helpful.
• Demonstrates critical thinking skills.

Supplemental Requirements

• Work attire: Scrubs (uniform required).
• May be required to be on-call during emergencies (e.g., disasters, severe weather events).
• No travel required within or outside the Houston Metropolitan area.