Sr. Supply Chain Manager, First Mile, NA AMXL LRP
About the role
Amazon Extra Large (AMXL) owns the P&L and end-to-end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery. AMXL also offers special handling such as Room of Choice delivery, Haul-Away, and Installation/Assembly, and operates in NA, EU, JP, and IN.
Key job responsibilities
- Serve as the single-threaded leader for the North America (US and Canada) AMXL First Mile full-year plan, owning every inbound cross dock and fulfillment center key metric at the weekly and site level from mid term plan through year end, and refresh each quarterly cycle.
- Own the full set of inbound and fulfillment metrics: site and regional volume distributions, ship units, inbound freight, processed receipts, inbound and outbound transfers, on hand inventory, and customer and vendor returns.
- Set inventory placement and inbound flow strategy across inbound cross docks including redistribution nodes for direct imports and third-party seller inventory, and fulfillment centers.
- Surface and mitigate site and regional risk for storage, inbound, and outbound capacity and inventory placement with consideration of weeks of cover, transportation capacity, and carrier strategy.
- Drive leadership alignment to lock challenging yet achievable quarterly commitments and gain approval of the optimal plan, owning the handoff to finance, transportation, and planning teams.
- Invent and simplify planning mechanisms, models, and automation that streamline forecasting, validation, and data transfer across all time horizons.
- Develop plan-over-plan metric bridges and communicate strategy, changes, risks, and trade-offs clearly to senior leadership.
About the team
AMXL's Long Range Planning team owns the quarterly and full-year plan for AMXL's end-to-end supply chain: inbound, fulfillment, middle mile, last mile, delivery, and reverse logistics. We set challenging but achievable targets and turn strategy into a plan committed at the most senior levels that steers every vertical. Our mission is to benchmark a world-class heavy and bulky supply chain in customer experience, speed, sustainability, and cost. The team influences supply chain across every mile and time horizon, leading strategic decisions across supply chain planning, finance, science, transportation, and operations.
Basic Qualifications
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field