Sr. Supplier Quality Engineer

Responsibilities

• Lead supplier quality initiatives to ensure that incoming products, parts, and materials meet Neptune’s specifications and quality standards.
• Develop and maintain supplier quality documentation, including inspection protocols, audit reports, and quality agreements.
• Strategize and oversee incoming, in-process, and pre-shipment inspections for supplier-provided components and assemblies.
• Analyze supplier performance data to identify trends, drive improvements, and report on key quality metrics using statistical process control (SPC).
• Present quality performance insights and improvement plans to internal stakeholders and supplier partners.
• Facilitate cross-functional problem-solving activities to identify root causes, implement corrective and preventive actions, and verify effectiveness.
• Lead supplier validation and qualification processes to ensure compliance with Neptune’s requirements and industry standards.
• Carry out and support supplier audits, including regulatory and customer inspections, ensuring readiness and compliance.
• Stay current with industry trends, regulatory changes, and best practices in supplier quality management.
• Champion continuous improvement initiatives across the supply base, promoting lean principles and operational excellence.

Requirements

• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related field.)
• 5+ years’ experience in a high-volume manufacturing role with progressively increasing responsibility in manufacturing/quality processes.
• 3+ years’ of direct experience in supplier quality engineering, including supplier audits, corrective actions, and performance improvement initiatives.
• Strong project management and organizational skills with ability to multitask, navigate conflicting priorities, and drive problems to resolution.
• Exceptional analytical, critical thinking, and problem-solving abilities.
• Solid interpersonal skills with ability to collaborate cross-functionally.
• Excellent written and verbal communication skills, with ability to respectfully engage and influence others at all levels of the organization.
• Flexible and adaptable to changing priorities and processes.

Preferred Qualifications

• Highly motivated, hands on, and able to work with minimal supervision.
• Willingness to go beyond the call of duty and act despite uncertainty.
• Entrepreneurial spirit and commitment to overall growth of the company.
• Enthusiasm and passion in everything you do.

Travel Requirements and Work Environment

• Typically requires overnight travel 20%-50% of the time, including international travel.
• Employees may be exposed to moderate noise levels and processes that utilize solder, potting material, conformal coating, and cleaning agents.
• Work areas could include machines with sharp moving parts and hot surfaces.
• Employees are required to wear safety glasses, safety shoes, ESD smocks, or other necessary PPE while in production areas or supplier sites.

About the Role

This senior-level position will play a pivotal role in driving supplier quality initiatives, enhancing product reliability, and ensuring compliance with industry and internal standards. The Senior Supplier Quality Engineer will serve as a key liaison between Neptune and its suppliers, leading efforts to resolve complex quality issues, implement corrective actions, and optimize supplier performance. This role requires close collaboration with cross-functional teams including Manufacturing, Test Engineering, Design Engineering, and Logistics to proactively identify risks and implement robust quality solutions.