Sr Staff Site Reliability Engineer

Responsibilities

• Implement and maintain the infrastructure and pipeline required for an internal LLM-powered chat service, potentially leveraging platforms like OpenRouter or similar alternatives.
• Implement and maintain highly available, scalable, and secure cloud-native infrastructure on Amazon Elastic Kubernetes Service (EKS).
• Develop and implement comprehensive observability strategies, including monitoring, logging, and alerting, to ensure the health and performance of our systems.
• Architect and optimize data pipelines to ensure efficient and reliable data flow across various platforms.
• Drive the continuous improvement of our CI/CD pipelines, promoting best practices for automated testing, deployment, and release management.
• Drive cloud-first strategies, leveraging the full capabilities of cloud platforms for infrastructure, services, and operations.
• Implement and enforce robust security practices across our infrastructure, applications, and data.
• Design and maintain Docker-based containerization solutions for our applications.
• Develop and maintain automation scripts and tools using Python, Bash, and PowerShell.
• Collaborate with development teams to ensure reliability is built into the software development lifecycle from inception.
• Troubleshoot complex production issues across various layers of the stack, identifying root causes and implementing preventative measures.
• Participate in on-call rotations to support production systems.

Qualifications

• 12+ years of experience in Site Reliability Engineering, DevOps, or a similar role with a strong focus on operational excellence.
• Deep expertise in Amazon EKS, including cluster provisioning, management, and troubleshooting.
• Extensive experience with observability tools and practices, including Prometheus, Grafana, ELK stack, or similar.
• Proven track record in designing and implementing robust data pipelines (e.g., Kafka, Airflow, Spark).
• Strong background in CI/CD methodologies and tools (e.g., Jenkins, GitLab CI, ArgoCD).
• Expert-level knowledge of cloud platforms (AWS preferred), including infrastructure-as-code principles.
• Comprehensive understanding of security best practices for cloud environments, applications, and data.
• Proficiency in Docker for containerization and orchestration.
• Advanced scripting and programming skills in Python, Bash, and PowerShell.
• Solid understanding of networking concepts, distributed systems, and operating systems.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a highly collaborative team.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience with other Kubernetes distributions or cloud providers.
• Familiarity with compliance frameworks (e.g., SOC 2, HIPAA, GDPR).
• Certifications in AWS, Kubernetes, or other relevant technologies.