Sr Staff Inbound Product Manager

We need to output HTML fragment with sections for headings where content exists. Must not repeat job title. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: Company Description (maybe About the role). Job Description includes Position Overview (maybe About the role). Then Key Responsibilities (Responsibilities). Then sections: AI Skills Portfolio And Ecosystem, Cross-Functional Leadership and Influence, Developer Evangelism and Community, Go-to-Market and Execution, Technical Strategy & Innovation. Those could be considered sub-sections under Responsibilities or maybe separate sections like Responsibilities, Skills, etc. But we need to follow instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these standard headings. Likely we have: - About the role: combine Company Description and Position Overview? Could be "About the role" includes overview. - Responsibilities: list of duties (Key Responsibilities and sub-sections). Could be a

• list. - Qualifications: list of qualifications. - Skills: maybe not separate; but we have qualifications includes skills. Could combine. - Benefits: we have benefits description: health plans, 401(k), ESPP, matching donations, flexible time away plan, family leave programs. Also base pay range. - Pay: base pay range $190,900 - $334,100 plus equity, variable/incentive compensation. - Schedule: not mentioned. So we should not include Schedule section. - Requirements: maybe same as Qualifications? But we have Qualifications heading. Could also have Requirements separate but we can omit if not distinct. The instruction: include a section ONLY when posting has real, specific content for it. So we need to decide which sections have content. We have content for About the role (company description + position overview). Responsibilities (key responsibilities). Qualifications (list). Benefits (health plans etc). Pay (base pay range). No explicit Requirements separate; but Qualifications covers. Could also have Skills but we can incorporate into Qualifications. We must not include placeholder text like "commensurate with experience". Not present. We must remove boilerplate: EEO, legal, etc. Also remove "Additional Information Work Personas", "Equal Opportunity Employer", "Accommodations", "Export Control Regulations", "From Fortune." etc. We must preserve all substantive information. So we need to keep company description, position overview, responsibilities details, qualifications list, benefits, pay. We need to format as HTML fragment: use

  for each section heading, then content: either

  for prose or

  • for lists. We need to ensure we don't repeat job title. Not needed. Let's extract content. Company Description: "It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people." Position Overview: "We are seeking an exceptional Sr. Staff Product Manager to own the developer experience, ecosystem, and AI skills strategy for the Lux Framework. This leadership role requires deep technical credibility, cross-functional influence, and the ability to evangelize and build community around developer-centric AI capabilities. You will drive adoption, shape the platform's direction, and serve as the voice of developers across ServiceNow." We could combine these into About the role section. Responsibilities: list of duties. The posting has headings: Key Responsibilities, then sub-sections: Developer Experience Strategy, AI Skills Portfolio And Ecosystem, Cross-Functional Leadership and Influence, Developer Evangelism and Community, Go-to-Market and Execution, Technical Strategy & Innovation. Each has bullet-like sentences. We need to output a
    • list of duties. Should we preserve each bullet as separate
    • ? Probably yes. We'll extract each sentence under each subheading as a list item. Let's list them: Developer Experience Strategy: - Own the end-to-end developer experience for Lux Framework, from onboarding to mastery - Define the developer ecosystem vision what experiences, tools, and skills make Lux indispensable - Establish developer experience principles, guidelines, and standards across AI skill development - Identify friction points and remove barriers to developer adoption and productivity - Champion developer feedback into product decisions across all teams AI Skills Portfolio And Ecosystem: - Define the strategic AI skills portfolio for Lux - Set priorities and roadmap for skill development based on developer needs and market opportunity - Own the evaluation framework and quality standards for all AI skills - Partner with Engineering and Research to ensure skills are performant, reliable, and developer-friendly - Establish best practices for skill creation, testing, and iteration Cross-Functional Leadership and Influence: - Lead collaboration across Product, Engineering, Research, Design, and Go-to-Market teams - Drive alignment on developer experience priorities and timelines - Escalate blockers and champion developer needs at leadership level - Influence roadmap decisions to ensure rapid iteration and time-to-market - Build trust and credibility with technical teams through deep product knowledge Developer Evangelism and Community: - Be the face of Lux to the developer community—authentic, credible, and accessible - Plan and execute evangelism programs like podcasts, webinars, demos, workshops, and conferences - Engage with developer communities - Identify and partner with developer advocates and influencers - Create content that resonates with developers - Lead feedback loops, gather developer insights and translate them into product direction Go-to-Market and Execution: - Own the developer-focused GTM strategy for new Lux features and AI skills - Partner with Sales, Marketing, and CSE teams to drive adoption and expansion - Define success metrics and KPIs for developer experience initiatives - Drive velocity and speed to market—champion lean execution and rapid iteration - Establish feedback loops to quickly validate and iterate on features Technical Strategy & Innovation: - Maintain hands-on technical knowledge of Lux, AI models, and developer workflows - Challenge Engineering and Research with ambitious but achievable goals - Identify emerging trends and opportunities in AI-assisted development - Make informed trade-off decisions between developer needs, technical constraints, and business priorities - Represent ServiceNow's perspective on the evolving AI developer tools landscape We'll put all these as
    • items under a single
      under Responsibilities. Qualifications: The posting lists qualifications in a paragraph with many items separated by periods. We need to convert to
      • . Let's extract each qualification sentence. Qualifications text: "To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 12+ years of overall software product management experience with specific experience within developer-facing products or ecosystems Prior experience and background with hands-on software development Deep expertise in developer tools, APIs, IDEs, developer platforms, or similar categories Proven track record shipping multiple products that developers love Experience with AI/ML products Demonstrated cross-functional leadership with influence Strong communication and evangelism skills—comfortable presenting to developers and executives alike Strong prioritization skills and the discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions Experience driving solution development through big-picture solution development Ability to serve as a team lead, and coach employees at lower levels" We need to split into items. Some sentences have multiple sentences; we can treat each line as item. Let's create list items: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 12+ years of overall software product management experience with specific experience within developer-facing products or ecosystems - Prior experience and background with hands-on software development - Deep expertise in developer tools, APIs, IDEs, developer platforms, or similar categories - Proven track record shipping multiple products that developers love - Experience with AI/ML products - Demonstrated cross-functional leadership with influence - Strong communication and evangelism skills—comfortable presenting to developers and executives alike - Strong prioritization skills and the discipline to focus on high impact activities - Experience defining and capturing product requirements and transforming them into a product roadmap - Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions - Experience driving solution development through big-picture solution development - Ability to serve as a team lead, and coach employees at lower levels Benefits: "We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs." Also earlier: "FD21 For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits." That's pay and benefits. We need Benefits section: list of benefits. We'll create
        • for each benefit item: health plans (including flexible spending accounts), 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, family leave programs. Pay section: base pay range $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation. We should not include Schedule. Now construct HTML. We'll have:

          About the role

          Company description paragraph + position overview paragraph.

          Could be two

          but we can combine. Better: two

          inside section? The instruction: use

          for prose. Could have multiple

          . We'll do:

          About the role

          It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

          We are seeking an exceptional Sr. Staff Product Manager to own the developer experience, ecosystem, and AI skills strategy for the Lux Framework. This leadership role requires deep technical credibility, cross-functional influence, and the ability to evangelize and build community around developer-centric AI capabilities. You will drive adoption, shape the platform's direction, and serve as the voice of developers across ServiceNow.

          Then Responsibilities:

          Responsibilities

          • ... each item ...
          ...
          Qualifications:

          Qualifications

          • ... each ...
          ...
          Benefits:

          Benefits

          • Health plans, including flexible spending accounts