Sr./Staff Engineer, Agent Handler

What You Will Do

• Lead and foster a culture of innovation, experimentation, and technical rigor
• Define and execute the roadmap for AI-driven products and internal tooling to improve integration development, monitoring, and automation
• Collaborate with product, design, and engineering teams to build intelligent, user-facing tools that differentiate Merge’s platform
• Ensure AI models and systems are deployed with scalability, performance, and security in mind

The Ideal Candidate Will Have

• 1+ years leading engineers and technical projects, with previous 7 - 10+ years of IC experience in software or ML/AI systems
• A strong track record of leading teams building AI-powered products, ML platforms, or data-intensive applications
• Familiarity with technologies and frameworks such as Python, Django, React, Postgres, AWS, and ML/AI libraries
• A product-minded engineering leader who can balance research/experimentation with shipping high-impact features
• A strong collaborator able to align AI-driven initiatives with broader company and customer goals

Compensation

• The cash compensation range for this role is $200,000-$245,000
• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications.
• In addition to cash compensation, all employees receive an equity compensation package
• Merge On The Rise Linkedin's Top Startups 2025
• Forbes Next Billion Dollar Startups 2023
• G2 Fastest Growing Products 2024

Benefits

• Unlimited PTO + 10 company holidays
• 100% covered health, vision, and dental insurance
• 401K Plan
• Free dinner when working past 7pm
• Annual company offsites and quarterly team events