Sr Specialist, Multi-Media KAM

About the role

THE ROLE: Are you a creative storyteller who knows how to turn complex ideas into content people want to watch, read, share, and use? Herbalife is looking for a Senior Multimedia Specialist to bring fresh energy, visual creativity, and content strategy to our Key Account Management organization.

Responsibilities

• Create high-impact multimedia content that helps Distributors learn, grow, lead, and build stronger businesses.
• Transform business updates, training programs, product information, events, and leadership messages into polished videos, presentations, toolkits, email campaigns, online posts, and digital assets that are clear, engaging, and easy to reuse.
• Build multimedia assets that help Distributors and internal teams understand, apply, and act on key business, sales, product, and training information.
• Produce engaging videos, toolkits, presentations, newsletters, social content, digital assets, and educational materials that bring ideas to life.
• Repurpose long-form trainings, interviews, meetings, and events into concise, audience-specific content that is easy to consume and reuse.
• Partner with Key Account Management, Worldwide Creative Studio, and cross-functional collaborators to align messaging, visuals, timing, and audience needs.
• Manage content calendars for key sales and training programs so materials are planned, organized, and delivered on time.
• Build and maintain a structured content repository with clear tagging, metadata, version control, and easy access to curriculums, guides, workbooks, and promotional assets.
• Use company-approved AI tools to streamline content creation, personalize messages for different audiences, and improve production efficiency.
• Prepare performance updates and presentations that show how content is being used, what is resonating, and how programs are driving impact.
• Tackle additional responsibilities as business needs evolve.

Qualifications

• Minimum 5 to 7 years of experience in content creation, social media, or marketing communications.
• Experience building or scaling AI-assisted content workflows.
• Experience with content operations, editorial processes, or knowledge management.
• Experience working with cross-functional teams and engaging senior collaborators.
• Familiarity with distributor or customer engagement programs is a plus.
• Hands-on experience with AI tools and content automation platforms preferred.
• Strong project management skills with the ability to manage timelines and assets independently.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong proficiency in platforms used for crafting content, including Canva, PowerPoint, video editing platforms, and content management systems.
• Excellent understanding of design principles, typography, color theory, and layout techniques.
• Bachelor’s degree in Fine Arts, Communications, Marketing, Broadcast Journalism/Multi-media, or a related field (or equivalent work experience).