Sr Specialist - Benefits

Responsibilities

• Advocate for the employee experience by serving as a primary contact for employee, HR and vendor inquiries regarding eligibility, enrollment and benefits deductions related to the U.S. and international health, disability, life, dental, vision and retirement plans, and providing resolution.
• Identify issues and recommend level one issue escalation to all external vendors.
• Resolving these inquiries will require the review and interpretation of plan materials such as Summary Plan Description and Wrap Document to ensure integrity and compliance with the benefit plans.
• Maintain the integrity of the benefits enrollment and benefit deductions data and identify process improvements to ensure consistent administration and accuracy of employee data.
• Interface with retirement plan administrators, legal counsel and international consultant to ensure retirement plans are administered in accordance with relevant guidelines and regulations. Maintain knowledge of regulatory changes, trends and other developments affecting retirement benefits.
• Lead the leave of absence process for Short-Term Disability (STD), Family Medical Leave (FML) and Long-Term Disability (LTD) through our third party leave of absence administrator. This includes, but is not limited to, the processing of daily leave updates, employee and HR inquires, and biweekly status update calls with third party leave of absence administrator.
• Vital partner in the Annual Enrollment planning and implementation process by managing key deliverables.
• Manage vendor performance by coordinating status update calls, manage issues logs, identify common issues and develop issue resolution action plans.

Qualifications

• Bachelor's Degree
• Travel: 5%

Pay

$81,000.00 - $138,000.00 Annually