Sr. Solutions Engineer

Responsibilities

• Data analysis
• Development and customization of analytical tools for land
• Providing customer support for all assigned software applications
• Work closely with development and land teams to ensure specifications for software are implemented accurately and presented to end users articulately
• Analyzing day-to-day production issues and identifying short term/long term fixes
• Tracking and appropriately escalating production issues
• Testing and supporting the deployment of applications
• Supporting application releases and changing management functions
• Preparing and maintaining comprehensive administrator documentation
• Support and develop proprietary software applications
• Support and upgrade 3rd party products used by land
• Identifying, documenting, and reporting software bugs/functionality issues to vendors and monitoring them for corrective action
• Creating specifications for new or existing products
• Creating/using SQL for data analysis, QA testing, issue resolution and reporting
• Interfacing between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
• Utilize AI-powered tools to support and accelerate research, data analysis, system design, SQL scripting, and technical documentation, staying current with emerging AI capabilities relevant to land and information systems
• Act as a Team Leader by coordinating with Users, Developers and various other groups
• Organize a project in its entirety and articulate the project as a logical sequence of executable tasks
• Provide strategic planning that meets corporate goals and objectives

Requirements

• Bachelor's degree in Business, Computer Science, or Information Systems preferred
• 5 plus years' experience in land support or Information Systems
• Familiarity with the Oil & Gas industry a must
• Excellent team leadership/project management skills
• Strong analytical abilities
• Ability to gather and document business requirements, develop system specification documents, and design workflow charts and process maps
• Experience with QC/QA software testing procedures
• Strong experience of query/reporting tools such as TOAD, Crystal Reports/Business Objects, SQL, Spotfire, Python
• Working knowledge of Microsoft products: Word/Excel/Access/PowerPoint/Visio/Project
• Working knowledge of relational databases: Oracle, SQL Server
• Experience with Oil & Gas Land, Accounting and/or Financial Reporting, Python, Elasticsearch, and/or MEMSQL a plus
• Minimal travel including International
• Position will be filled at a level commensurate with experience