Sr. Software Quality Process & Systems Engineer

About the role

The Sr. Software Quality Operations Engineer leads end-to-end software quality operations across vehicle programs at Lucid. Lucid is a company that creates award-winning luxury electric vehicles, setting out to break conventional boundaries and shape the future of sustainable mobility.

Responsibilities

• Lead software issue triage, prioritization, and tracking across multiple vehicle domains, programs, and software releases.
• Drive cross-functional coordination to support timely root-cause analysis, corrective actions, validation, and issue closure.
• Own critical issue review processes and provide clear visibility into software quality risks, blockers, dependencies, and resolution status.
• Monitor defect backlog health, issue aging, closure performance, and recurring quality concerns requiring escalation or systemic corrective action.
• Facilitate software quality review meetings and ensure clear ownership, accountability, decisions, and follow-through for open issues.
• Develop and maintain software quality dashboards, KPIs, issue-aging reports, and executive-level status reporting.
• Present software quality status, risks, trends, and recommendations to engineering leadership and executive stakeholders.
• Analyze quality data to identify recurring failure patterns, program risks, and opportunities for process improvement.
• Drive consistent quality governance practices across vehicle programs and software domains.
• Support software release-readiness assessments by tracking open risks, critical defects, validation status, dependencies, and closure plans.
• Partner with Engineering, Validation, Program Management, Product Quality, Service, Manufacturing, Functional Safety, and Cybersecurity teams to drive issue resolution and readiness alignment.
• Monitor release criteria and provide fact-based quality status to support informed release decisions.
• Escalate software quality risks that may affect customer experience, vehicle performance, compliance, launch timing, or release readiness.
• Identify quality process gaps and drive improvements to issue management, reporting, governance, and escalation workflows.
• Promote lessons learned, repeat-issue prevention, and disciplined corrective-action follow-through.
• Advance the use of data analytics and reporting automation to improve software quality insight and operational efficiency.
• Foster a culture of transparency, urgency, accountability, and continuous improvement across software development organizations.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Systems Engineering, or a related technical field.
• 8+ years of experience in software quality, quality operations, program quality, software validation, issue management, technical program management, or a related technical discipline.
• 5+ years of experience managing cross-functional issue resolution, quality reporting, KPI management, quality governance, or program execution activities.
• Strong understanding of software development, validation, release processes, defect management, and corrective-action workflows.
• Experience managing issue triage, corrective actions, executive escalations, and quality governance activities.
• Hands-on experience with Jira, Confluence, QUAL, dashboards, KPI reporting, and project-tracking tools.
• Strong analytical skills with the ability to identify trends, risks, recurring issues, and process improvements using quality data.
• Excellent written and verbal communication, presentation, and stakeholder-management skills.
• Demonstrated ability to coordinate large cross-functional teams and drive execution through influence, ownership, and accountability.
• Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.

Qualifications

• Master's degree in Computer Science, Software Engineering, Electrical Engineering, Systems Engineering, Business Administration, or a related field.
• 10+ years of experience in software quality, program quality, quality operations, technical program management, or engineering operations.
• Experience supporting executive reviews, release-readiness reviews, and quality governance boards.
• Experience in automotive, autonomous driving, embedded software, connected vehicle systems, or another complex product-development environment.
• Knowledge of Functional Safety, Cybersecurity, Homologation, and automotive quality processes.
• Experience with software quality metrics, data analytics, reporting automation, and business intelligence tools.

Skills

• Strong knowledge of software development and validation processes.
• Disciplined program execution.
• Influence teams across Engineering, Validation, Program Management, Product Quality, Service, Manufacturing, Functional Safety, and Cybersecurity.

Benefits

Lucid offers a comprehensive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employees accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Pay

The compensation range for this position will be determined based on experience, qualifications, geographic location, and business needs.

Schedule

Details on the schedule will be provided during the interview process.

Contact Information

To apply, please visit our careers page at lucidmotors.com/careers. For accommodation requests, please contact TA-Operations@lucidmotors.com.

Equal Opportunity Employer

Lucid is committed to maintaining a diverse and inclusive workplace where every employee is valued and respected. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.

Candidate Data Privacy

By submitting an application, you acknowledge that Lucid will collect and process your personal information in accordance with applicable privacy laws and the Lucid Candidate Privacy Notice. Applicants are encouraged to review the privacy notice available on Lucid's careers website for additional information regarding data collection, processing, and retention practices.