Sr. Software Quality Assurance Engineer - Santa Clara, CA - Hybrid

About the role

Gigamon is seeking a Senior SW QA Engineer to join the GigaSMART team. This role involves leading quality assurance efforts for advanced security features in complex, high-performance networking products.

Responsibilities

• Design, implement, and maintain lab test beds to validate complex security and networking features.
• Create, review, and manage functional, performance, integration, and interoperability test cases and test suites.
• Execute test plans with a strong focus on customer quality, including manual and automated test execution.
• Develop and maintain automated test cases in parallel with manual testing, and work with the automation team to integrate them into the full regression test suite.
• Investigate and reproduce field escalations by collaborating with support and development teams, and drive resolution of reported issues.
• Create, reproduce, and manage bugs on a daily basis, ensuring clear documentation and tracking through closure.
• Collaborate closely with development to drive efficient test progress and bug fix throughput.
• Analyze hardware and software product architectures to design effective tests and understand implications for feature validation.
• Characterize, analyze, and help resolve performance and scalability issues in complex deployments.
• Serve as test project lead on occasion, owning QA deliverables and timelines for assigned projects.
• Mentor junior QA engineers on QA processes, tools, and technologies.

Requirements

• Absolutely required: 5+ years of hands-on QA testing experience in the security domain.
• Strong expertise in VMware, Nutanix, or Openstack.
• Built deep expertise in proxy, firewalls, IDS/IPS, data protection, encryption solutions, and authentication systems (such as LDAP and SAML).
• Gained experience with enterprise and service provider network security deployments.
• Demonstrated strong proficiency in Internet and security protocols, including TCP/IP, HTTPS, SSL/TLS, and key management.
• Planned and executed functional, performance, integration, and interoperability testing for complex products.
• Created, implemented, and reviewed manual and automated test cases and comprehensive test suites.
• Utilized packet capture and analysis tools such as Wireshark and SnifferPro, and interpreted packet captures to diagnose issues.
• Authored and maintained scripts in languages such as Python to support test automation and tooling.
• Used bug tracking systems such as Bugzilla, Jira, or similar to manage defects and project progress.
• Led or supported test or project leadership activities and contributed to mentoring junior QA engineers.
• Earned at minimum a BS degree in Computer Science, Computer Engineering, or an equivalent field.

Qualifications

• A strategic and analytical thinker who can translate complex security and networking architectures into effective test strategies.
• A self-starter who is highly self-motivated, organized, and able to manage multiple concurrent tasks and priorities.
• A collaborative team player who works effectively with development, automation, and support teams to drive product quality.
• A detail-oriented engineer with a strong sense of ownership and a focus on delivering high-quality, customer-centric solutions.
• An effective communicator with excellent verbal and written communication skills, able to clearly articulate findings and recommendations.
• A mentor and role model who enjoys guiding junior engineers and elevating the overall quality culture of the team.

Skills

• Experience with test case management tools such as Mercury Quality Center, TestRail, or similar platforms.
• Strong network configuration and troubleshooting skills in multi-layer, multi-vendor environments.
• Proficiency in packet capture and analysis tools such as Wireshark and SnifferPro.
• Scripting skills in languages such as Python to support test automation and tooling.
• Experience with bug tracking systems such as Bugzilla, Jira, or similar to manage defects and project progress.
• Leadership experience in test or project leadership activities.
• Ability to mentor and guide junior QA engineers.

Benefits

The base salary compensation range targeted for this role is expected to be between $124,000 - $155,000 (subject to terms and conditions of the plan).

Employees in this position are eligible to participate in the Company’s standard employee benefit programs, which may include health and other insurances such as life and disability, and savings accounts such as a retirement plan with company matching contributions or similar, paid time off (holidays, vacation, and sick), tuition reimbursement, employee assistance program (EAP), business travel accident insurance, employee discounts, and employee referral program.

Additionally, employees may be eligible to participate in the Profit Interest Units plan.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply.

Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

We may use automated tools, including AI-based systems, to help screen and evaluate application materials for this role. These tools are designed to assess job-related qualifications only and do not make final hiring decisions; human reviewers remain involved in the process.

Further, Gigamon uses Jobvite, developed by Employ, to screen and evaluate all Gigamon applicant resumes. The system analyzes resumes for skills, experience, and qualifications and processes employment history, education, and skills.

This AI-based system is used for all Gigamon positions.

For questions, contact [email protected].