Sr. Software Engineer (Python or GoLang) - Tier 2 - Onsite 4 Days X Week - New York, NY - FreeWheel

About the role

New York, New York
Comcast seeks a Sr. Software Engineer (Python or GoLang) - Tier 2 - Onsite 4 Days X Week - FreeWheel.

Responsibilities

• Provide Tier-2 support for the Ad Serving platform, including troubleshooting customer issues related to ad delivery, targeting, campaign execution, and request processing
• Drive end-to-end operational support for Live Events, including proactive monitoring, cross-functional coordination, issue tracking, stakeholder communication, post-event summaries, and operational reporting
• Own and contribute to the development and maintenance of Ad Serving services and components
• Develop a strong understanding of business logic, system architecture, and customer workflows to effectively diagnose and resolve issues
• Serve as a subject matter expert for customer usage patterns, identifying gaps and driving improvements to platform reliability and performance
• Build automation tools and scripts to improve troubleshooting, reduce manual effort, and increase operational efficiency
• Collaborate with project stakeholders to identify product and technical requirements and determine integration needs
• Debug, analyze, and optimize code across distributed systems to resolve complex technical challenges
• Partner with engineering, vendors, and client services to deliver scalable and reliable technical solutions
• Support critical production operations and incidents, ensuring minimal disruption and rapid incident response
• Improve customer satisfaction by reducing issue resolution time and enhancing platform reliability
• Contribute to process improvements and operational best practices across engineering and support workflows
• Participate in release cycles, including planning, testing, monitoring, and post-release validation

Qualifications

• Results-driven
• Adaptable
• Inventive
• Entrepreneurial
• Team Player
• Problem-Solver

Skills

• Amazon Web Services (AWS)
• System Designs
• Software Development
• Production Troubleshooting

Benefits

Comcast offers a competitive benefits package, including:

• Health, dental, and vision insurance
• Retirement savings plans
• Flexible spending accounts
• Employee assistance programs
• Telemedicine services
• Wellness programs

Pay

$148,018.20 - $222,027.30

Schedule

Onsite 4 Days X Week